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Full Time Agency Digital Transformation Manager (1 Year Contract) Jobs, Salary up to SGD 8,500 in Prudential Plc West Region (Singapore) - Maukerja

Agency Digital Transformation Manager (1 Year Contract)

Prudential Plc

Clementi, West Region (Singapore)

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Working Location

  • Clementi West Region (Singapore) Singapore

Job Description

Responsibilities

Key Responsibilities:
Digital Design & Product Ownership

Lead business design, requirements, and standards for digital initiatives central to agency productivity and recruitment.

Translate agent and leader needs into platform features that are scalable and fit‑for‑purpose.

Delivery Governance & Readiness

Lead design of business requirements, UAT, release readiness, defect management, and platform performance evaluation.

Define adoption criteria and ensure features meet business value outcomes.

Cross

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Functional Orchestration

Coordinate delivery across Digital Enablement, Tech, Data, Finance, Group Agency, Group Tech and agency force stakeholders.

Align roadmap and execution cycles across functions to avoid bottlenecks.

Maintain structured communication across teams to ensure alignment of roadmaps, timelines, and dependencies.

Adoption & Agency Force Activation

Drive adoption strategies, segmentation insights, training plans, and behavioural nudges to embed digital usage amongst the agency force.

Provide insights and recommendations to improve feature design, usage behaviour, and overall platform performance.

Partner with Agency Leaders to ensure solutions are used effectively.

Strategic Planning & Stakeholder Management

Support of Head of AST in business planning, QBPR, Steering Committee and performance reporting for digital initiatives.

Work with Head of AST to provide structured updates and insights to CAO, CITO, and CSTO stakeholders.

Qualifications & Experience

Bachelor’s degree in business, Technology, Digital, or related field.

6-9 years' experience in digital product ownership, agency/distribution strategy, or transformation in financial services.

Proven track record in leading digital delivery with cross‑functional stakeholders.

Experience driving digital adoption within sales or distribution ecosystems is a strong advantage.

Strong understanding of agency sales dynamics and frontline needs.

Key Skills & Traits

Strong product ownership and digital design capability

Excellent cross‑functional influence and stakeholder management

Data‑driven mindset with comfort in qualitative and quantitative insights

Strong communication skills with ability to synthesize complexity

Practical understanding of agency workflows and sales behaviour

High resilience, structured thinking, and execution discipline

PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED

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