- Jalan Stesen Sentral Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50470

Working Location
Job Description
Requirements
Experience in logistics, e-commerce, or customer service preferred.
Bachelor’s degree or above preferred; good English reading and writing skills, detail-oriented.
Careful and meticulous; proficient in Excel.
Able to work under pressure and adapt to shift schedules.
Responsibilities
Assist in compliance verification of complaints across various channels.
Escalate and follow up on abnormal cases.
Conduct regular self-reviews; actively participate in weekly quality meetings, share cases, and propose process improvement suggestions.
Perform POD audit tasks as needed.
Strictly comply with data security and privacy regulations; maintain confidentiality of customer address data and prevent data leakage.
Benefits
LRT - KL SENTRAL
0.1 km
KTM - KL SENTRAL
0.1 km
MRL - KL SENTRAL
0.1 km
MRT - MUZIUM NEGARA
0.2 km
MRL - TUN SAMBANTHAN
0.7 km
KTM - KUALA LUMPUR
0.9 km
LRT - BANK RAKYAT BANGSAR
1.2 km
LRT - PASAR SENI
1.2 km
MRT - PASAR SENI
1.2 km
MRL - MAHARAJALELA
1.4 km
MRT - MERDEKA
1.9 km
LRT - MASJID JAMEK
1.9 km
LRT - PLAZA RAKYAT
2.0 km
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