Securities Dealing Lead (Fintech)
Role Overview
The Securities Dealing Lead will play a key role in building the front-office dealing and trading function for Singapore Securities.
The role focuses on launching and continuously optimising core equity trading capabilities and the end-to-end client trading journey in accordance with MAS regulatory requirements. The successful candidate will also help translate platform readiness into actual client trading activity and scalable front-line operating practices.
Key Responsibilities
- Lead the establishment of the Singapore dealing function and drive the launch and continuous improvement of core equity trading capabilities, with a focus on stability, efficiency, and user experience.
- Oversee the front-office perspective across the end-to-end client journey, from onboarding and funding to trading, client servicing, and operational follow-through, ensuring effective coordination with back-end execution processes.
- Partner with product, technology, compliance, operations, and client service teams to define local requirements, support testing and release readiness, and drive post-launch optimisation.
- Establish robust processes for dealing support, order handling, incident escalation, client enquiries, and service feedback to strengthen client protection and service responsiveness.
- Translate client behaviour, trading pain points, and market feedback into improvements across onboarding, trading interactions, advisory-related journeys, and other priority features.
- Support marketing and growth initiatives to improve client activation, trading activity, and retention, helping the platform progress from basic functionality to sustainable business traction.
- Take broad ownership in a lean team, contributing to training, front-line process design, and cross-functional coordination beyond formal responsibilities.
Requirements
Must-Have
- Hands-on experience in Singapore brokerage dealing, trading support, or related client trading service functions, with a strong understanding of equity and securities trading workflows and client needs.
- Solid understanding of MAS-regulated brokerage requirements, including trading controls, client protection, process compliance, and operational workflows across the trade lifecycle.
- Experience with trading platform launches, localisation, or digital brokerage feature enhancements, with the ability to translate business requirements into effective product and process outcomes.
- Strong cross-functional collaboration skills, with the ability to work effectively with product, technology, compliance, operations, client service, and marketing stakeholders.
- Strong problem-solving, prioritisation, and execution skills, with the ability to thrive in a fast-changing, early-stage environment.
Nice-to-Have
- Relevant Singapore securities licensing, certifications, or local regulatory examination experience.
- Experience in online account-opening optimisation, client activation, trading campaign operations, or client journey design.
- People leadership experience, including team coaching, service standard development, or front-line function management.
- Knowledge of ETFs, options, fixed income, or broader multi-asset products to support future platform expansion.
Regret to inform that only shortlisted candidates will be notified.
EA Registration Number: R1878287
Business Registration Number: 201735941W.