Business Analysis & User Support
Liaise with HR business users to understand requirements and issues
Assist in requirements gathering and documentation
Support business process reviews and workflow discussions
Coordinate issue resolution with IT and vendors
Provide user support and functional assistance
SuccessFactors Support
Support SAP SuccessFactors related activities
Coordinate testing activities including UAT
Support data validation and migration activities
Assist with system access and user administration
Track and follow up system issues
Project Coordination / PMO Support
Prepare meeting minutes and project documentation
Maintain action item logs and project trackers
Support project governance and reporting
Track project progress and follow-up activities
Coordinate meetings between HR, IT and vendors
Stakeholder Coordination
Serve as a liaison between:
HR Business Users
Information Systems (IT)
External Vendors
Project Team Members
Preferred Experience
Any of the following are advantageous:
SAP SuccessFactors
HRIS / HR Technology Projects
Regional Project Coordination
User Acceptance Testing (UAT)
HR Operations
Mandatory Requirements
Experience
3-8 years of experience in:
Business Analysis
Project Coordination / PMO
HR Systems Support
Skills
Strong documentation skills
Experience preparing:
Meeting Minutes
Functional Documentation
Status Reports
User Guides
Strong stakeholder management skills
Strong English communication skills
Ability to work independently and coordinate across multiple teams
Our HQ have over 45 years of IT performance in Japan. The Company provides IT services to its customers from a wide range of sectors including financial, public, energy and airlines industry. In recent years we putting our effort into not only the fields of system operation management and software development, furthermore, we have also been challenging ourselves in new fields such as IoT, AI, and wearable technology.
In Singapore, we focus on IT support, system operation management service delivery to our client in financial sectors. We continue targeting to provide a wider range of IT service support such as integrating operation systems, software development and other IT services, dedicating more than 45 years of IT expertise from HQ as well as local IT expertise services to our clients.
The Company's future depends on the individual growth of its employees. We wish to invite you to join us to make united efforts to increase our corporate value, based on a strong determination to compete and succeed.