Company Description Uncle Don’s is a growing chain of casual restaurants known for offering value-driven dining experiences in a relaxed, friendly atmosphere. The brand focuses on delivering consistent food quality, attentive service, and a welcoming environment for a broad range of guests. With multiple locations and a diverse customer base, Uncle Don’s emphasizes operational efficiency and strong local market presence. The company offers opportunities for team members to grow in restaurant operations, sales, and marketing. Uncle Don’s values integrity, collaboration, and customer satisfaction in every aspect of its business.
Role Description The Sales Marketing Supervisor is a full-time, on-site role based in WP Kuala Lumpur, responsible for driving customer traffic and revenue through effective sales and marketing initiatives. This role oversees daily marketing activities, including planning and executing promotional campaigns, coordinating in-store and digital marketing efforts, and monitoring their performance. The Sales Marketing Supervisor analyzes market trends and customer feedback, collaborates with restaurant management to develop local sales strategies, and ensures brand consistency across all communication channels. Day-to-day tasks include preparing sales reports, tracking campaign results, supervising marketing materials, supporting community and partnership activities, and guiding staff on promotional execution. The role also involves working closely with internal stakeholders to meet sales targets and enhance overall brand visibility.
Qualifications
- Strong Market Planning and Market Research skills to develop, implement, and refine effective sales and marketing strategies.
- Demonstrated Analytical Skills to interpret sales data, customer behavior, and campaign performance, and to make data-driven recommendations.
- Excellent Communication skills for coordinating with internal teams, external partners, and customers, and for delivering clear marketing messages.
- Proven Sales experience in a retail, hospitality, or restaurant environment, with the ability to meet targets and grow customer engagement.
- Experience in supervising or leading teams, with the ability to coordinate activities and ensure alignment with brand and business objectives.
- Familiarity with basic digital marketing tools and social media platforms to support brand awareness and local promotions.
- Strong organizational and time-management abilities, with attention to detail and capability to handle multiple campaigns and deadlines.
- Diploma or bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent practical experience.
- Willingness to work on-site in WP Kuala Lumpur and to adapt to a fast-paced restaurant environment, including occasional evenings, weekends, or holidays as needed.