Job Summary
The Sales Associate identifies potential customers, promotes products and services, manages sales from enquiry to closing, and supports after-sales. They maintain client relationships, prepare quotations, follow up on leads, and achieve sales targets.
Responsibilities
Identify potential customers to expand the client base and increase sales opportunities
Respond promptly to customer enquiries to provide accurate product and service information
Prepare detailed and clear quotations tailored to customer requirements
Follow up on sales leads to convert prospects into customers
Maintain and strengthen client relationships to encourage repeat business
Understand customer needs to recommend appropriate products and solutions
Update and manage sales records to track progress and performance
Coordinate with internal teams to ensure smooth sales processes and customer satisfaction
Provide after-sales support to resolve issues and enhance customer experience
Work independently and collaboratively within a team to meet sales targets