Full Time Dealer Account Management Jobs, Salary up to MYR 6,000 in IMotorbike Selangor - Maukerja

About iMotorbike

iMotorbike is a leading used motorcycle platform focused on making motorcycle buying and selling easier, faster and more transparent. We work with a growing network of motorcycle dealers across Malaysia, connecting them with quality used motorcycles through our dealer bidding platform.We are looking for a Dealer Account Manager to grow and manage our dealer network and become the key point of contact for dealers throughout their entire transaction journey.The RoleAs a Dealer Account Manager, you will be responsible for acquiring, onboarding and managing motorcycle dealers on iMotorbike's bidding platform.Your role goes beyond signing up dealers. You will own the dealer relationship throughout the entire transaction process — from introducing the platform and getting dealers actively bidding, to supporting them when they win a bike, coordinating payment and ensuring successful collection.You will be the bridge between iMotorbike and our dealer partners, ensuring dealers have a smooth, reliable and positive experience while driving dealer activity, transaction volume and retention.

Key Responsibilities

• Dealer Acquisition & Onboarding
• Identify and approach potential motorcycle dealers across Malaysia.
• Introduce iMotorbike's dealer bidding platform and value proposition.
• Recruit and onboard new dealers onto the platform.
• Understand each dealer's preferred motorcycle brands, models, segments and price ranges.
• Ensure new dealers are properly registered, trained and ready to participate in bidding.
• Build a strong pipeline of active and potential dealer accounts.
• Dealer Account Management
• Act as the primary point of contact for assigned dealer accounts.
• Build strong, long-term relationships with motorcycle dealers.
• Regularly engage dealers through calls, WhatsApp, visits and other communication channels.
• Understand dealer requirements, buying preferences and business needs.
• Encourage inactive or low-activity dealers to participate more frequently.
• Monitor dealer activity and identify opportunities to increase transaction volume.
• Resolve dealer concerns and ensure issues are followed through to completion.
• Bidding Platform Management
• Encourage dealers to actively participate in iMotorbike's motorcycle bidding platform.
• Notify and engage relevant dealers when motorcycles matching their buying preferences are available.
• Support dealers throughout the bidding process.
• Help dealers understand vehicle information, inspection reports, pricing and bidding procedures.
• Follow up with dealers after auctions to understand winning/losing bids and improve future participation.
• Gather dealer feedback and communicate recurring platform issues or improvement opportunities to the relevant internal teams.
• Winning Bid → Payment → Collection

Once a dealer wins a motorcycle, you will own the dealer-facing process through to successful completion.This includes:

• Confirming winning bids and transaction details.
• Communicating payment requirements and timelines.
• Following up on outstanding dealer payments.
• Coordinating with internal finance and operations teams to ensure payment status is clear.
• Coordinating motorcycle collection arrangements with dealers and internal operations teams.
• Ensuring dealers receive the necessary documentation and information for collection.
• Following up until the motorcycle has been successfully collected.
• Managing exceptions, delays or issues and ensuring they are resolved promptly.
• Dealer Retention & Growth
• Develop dealers from newly onboarded accounts into consistent, active buyers.
• Identify high-potential dealers and increase their transaction frequency.
• Understand why dealers stop bidding or become inactive and develop strategies to reactivate them.
• Maintain strong dealer satisfaction and retention.
• Develop deeper relationships with key dealer accounts.
• Identify opportunities to increase the number and value of motorcycles purchased by each dealer.
• Dealer Feedback & Market Intelligence
• Gather feedback on motorcycle demand, pricing and market trends from dealers.
• Understand which motorcycle models, brands and segments are in demand.
• Monitor dealer bidding behaviour and buying patterns.
• Share market intelligence with the purchasing, commercial and management teams.
• Recommend improvements to the bidding platform, dealer experience and transaction process.

Key Performance Indicators (KPIs)

The Dealer Account Manager will be measured on both dealer acquisition and dealer activity, including:

• Number of new dealers onboarded.
• Number of active dealers.
• Dealer activation rate after onboarding.
• Number of successful dealer transactions.
• Dealer purchase / conversion rate.
• Transaction volume and GMV generated by assigned dealers.
• Dealer retention rate.
• Dealer reactivation rate.
• Payment completion rate and timeliness.

What We're Looking For

• 2–5 years of experience in account management, business development, sales or dealer management.
• Experience in automotive, motorcycles, automotive marketplaces, dealerships or related industries is highly advantageous.
• Strong understanding of the Malaysian motorcycle dealer market is a plus.
• Excellent communication and relationship-building skills.
• Comfortable speaking with business owners, dealers and senior decision-makers.
• Strong follow-up discipline and ability to manage multiple accounts simultaneously.
• Commercially driven and motivated by transaction volume and results.
• Comfortable using WhatsApp, CRM systems and digital platforms.
• Good problem-solving and negotiation skills.
• Able to work independently and take ownership of issues from start to finish.
• Willing to travel to visit motorcycle dealers when required.
• Motorcycle licence and ability to ride a motorcycle is an advantage.

The Ideal Candidate

You are someone who enjoys building relationships and getting things done.You don't just sign up a dealer and move on to the next one. You understand that the real value comes from turning a new dealer into an active, repeat buyer.You are comfortable picking up the phone, messaging dealers, visiting them when necessary, helping them understand the platform, chasing a payment, solving a collection issue and making sure the dealer has

Pay: RM5,000.00 - RM6,000.00 per month

Benefits:

• Health insurance
• Professional development

Work Location: In person