jobs in Agensi Pekerjaan TalentConsult Sdn Bhd

Full Time Customer Service Specialist Jobs, Salary up to MYR 4,500 in Agensi Pekerjaan TalentConsult WP Kuala Lumpur - Maukerja

Customer Service Specialist jobs

Customer Service Specialist

Agensi Pekerjaan TalentConsult Sdn Bhd

Agensi Pekerjaan TalentConsult Sdn Bhd is top company
MYR4,000 - MYR4,500 Per Month

Full Time

Bandar Kuala Lumpur, WP Kuala Lumpur

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Posted 21 hours ago • Closing 14 Jun 2027
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Working Location

  • Jalan Raja Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50480

Job Description

Requirements

  • Minimum 2 years of customer service experience.

  • SPM certificate or above.

  • Proficient in Mandarin and English.

  • English proficiency of approximately 2.5/5 or above.

  • Good communication, problem-solving, and customer-handling skills.

  • Willing to work on a 24/7 rotational shift schedule.

  • Able to work in a fast-paced fintech environment.

Responsibilities

  • Handle customer inquiries related to digital payment solutions and fintech services.

  • Assist customers with e-payment, payment gateway, and transaction-related issues.

  • Investigate payment discrepancies, failed transactions, and other service issues.

  • Provide timely and accurate information through customer support channels.

  • Escalate complex technical or payment issues to the relevant internal teams.

  • Maintain accurate customer records and follow established procedures.

  • Ensure a professional customer experience while meeting service quality standards.

Benefits

  • Annual Leave
  • Medical and Hospitalisation Leave
  • SOCSO
  • EPF
  • Medical Insurance
  • Training Provided
  • Allowance Provided
  • Overtime Pay
  • 5 Working Days

How to get to this company by public transport?

Bandar Kuala Lumpur

Nearby Public Transportation

All LRT MRT KTM Monorail

  • LRT - MASJID JAMEK

    0.5 km

  • LRT - PLAZA RAKYAT

    0.7 km

  • LRT - DANG WANGI

    0.8 km

  • MRL - BUKIT NANAS

    0.8 km

  • MRT - MERDEKA

    0.9 km

  • LRT - BANDARAYA

    0.9 km

  • KTM - BANK NEGARA

    1.0 km

  • MRL - MEDAN TUANKU

    1.0 km

  • MRT - PASAR SENI

    1.1 km

  • LRT - PASAR SENI

    1.1 km

  • MRL - RAJA CHULAN

    1.1 km

  • MRT - BUKIT BINTANG

    1.2 km

  • MRL - BUKIT BINTANG

    1.2 km

  • MRL - HANG TUAH

    1.2 km

  • MRL - IMBI

    1.3 km

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