About the Opportunity
Are you a process champion with a passion for digital transformation? We're looking for a dynamic Lead, Process Excellence, Automation & Digital Enablement to spearhead HR operational excellence at Alexandra Hospital.
In this pivotal role, you'll be at the heart of our HR transformation journey — streamlining processes, eliminating inefficiencies, and deploying smart digital solutions that elevate the employee experience across the entire organisation.
Job Responsibilities
Process Standardisation & Governance
- Establish and champion a unified process framework across all Employee Lifecycle Services
- Conduct regular process audits to identify gaps, redundancies, and deviations
- Develop and maintain SOPs that are consistently applied across all job family portfolios
- Drive cross-team alignment sessions to harmonise practices organisation-wide
Process Improvement & Streamlining
- Continuously identify and eliminate non-value-adding steps across HR service delivery
- Lead process mapping and re-engineering exercises with key stakeholders
- Leverage service data and operational metrics to prioritise and track improvement initiatives
Automation & Digital Workflow Development
- Identify high-impact processes ripe for automation
- Collaborate with IT and system owners to design, test, and deploy digital workflows
- Implement intelligent tools and platforms that enhance HR service quality and efficiency
Stakeholder Engagement & Change Management
- Partner with POC leads across all job families to co-create scalable, practical solutions
- Lead change communications and training to ensure smooth adoption of new processes
Requirements:
- Bachelor's degree in Human Resources, Business Administration, or a related field
- An experienced hire with minimally 10 years in the following:
- Able to map, analyse and re-engineer complex HR processes with ease
- Comfortable with HR systems, automation tools & digital platforms
- Turn data into actionable, evidence-based decisions
- Influence and collaborate effectively across all levels
- Guide teams through transitions with clarity and confidence
- Ensure accuracy and consistency in every process and document
If the role sounds interesting to you, please contact ‘*************’ to understand more on the role. Please indicate the position that you are interested in the subject heading.
*Only Singapore Citizens and Singapore Permanent Residents may apply