Full Time Sales Manager Jobs, in Every Room A Home Federal Territory - Maukerja

DUTIES & RESPONSIBILITIES:

• Achieve monthly and annual sales targets in accordance with hotel objectives.
• Identify and develop new business opportunities from corporate, government and other market segments.
• Conduct regular sales calls, client visits, presentations and hotel site inspections.
• Maintain strong relationships with existing clients to secure repeat business.
• Prepare sales proposals, quotations and contracts in accordance with hotel guidelines.
• Promote hotel rooms, meeting packages, banquet facilities and food and beverage services.
• Monitor market trends, competitor activities and potential business opportunities.
• Coordinate with Reservations, Front Office, Banquet and other departments to ensure smooth service delivery.
• Maintain accurate client databases, sales records and account profiles.
• Prepare weekly sales activity reports, monthly sales performance reports and revenue forecasts.
• Follow up on business enquiries, proposals and outstanding client requirements.
• Participate in sales meetings, hotel promotions, exhibitions and networking events.
• Ensure compliance with hotel policies, procedures and professional standards.
• Perform any other duties assigned by Management.

QUALIFICATIONS & REQUIREMENTS :

• Diploma or Degree in Hospitality, Business, Marketing or related field.
• Minimum three (3) years of relevant hotel sales experience.
• Good knowledge of the hospitality market and sales operations.
• Strong communication, negotiation and interpersonal skills.
• Target-driven, proactive and able to work independently.
• Proficient in Microsoft Office, with good command of English and Bahasa Malaysia.
• Possess own transport and be willing to travel for sales appointments.

KEY PERFORMANCE INDICATORS (KPIs) :

• Achievement of sales and revenue targets.
• New business accounts secured.
• Client retention and repeat business.
• Sales calls, appointments and account development.
• Conversion of enquiries into confirmed business.
• Timely submission of sales reports.

Work Location: In person