Full Time Business Analyst Jobs, in Prudential Services Singapore Pte Ltd - Maukerja

The Business Analyst (Assistant Manager / Manager) plays a critical role in delivering successful product launches across multiple platforms. This role partners closely with cross-functional stakeholders to ensure products are delivered on time, with quality, and in compliance with established governance and standards.

You will be accountable for key product launch deliverables, from requirements definition through user acceptance testing and post-deployment verification. In addition, you may be assigned ad-hoc initiatives that contribute to continuous improvement and organizational value.

You will work collaboratively with business, technology, and operations stakeholders to achieve strategic delivery and quality KPIs.

Job Responsibilities

• Lead and coordinate with cross-functional stakeholders, including Pricing, Actuarial, Operations, IT, Compliance, Legal and Distribution, to translate product concepts, business objectives and their respective business requirements into system functionalities, solution designs and business rules with clarity and completeness for IT development.
• Identify gaps between business requirements and system capabilities and work with relevant teams to develop practical solutions.
• Accountable for UAT planning, execution, coordination, and sign-off, ensuring proper documentation.
• Develop UAT scenarios and test cases covering product features, calculations, policy transactions and operational processes.
• Coordinate and execute UAT, track defects and ensure issues are resolved before product launch.
• Validate system outputs, including premium calculations, policy values, charges, benefits and customer illustrations.
• Track outstanding defects and work closely with Technology teams to ensure timely resolution within agreed timelines.
• Support product launch activities, including implementation planning, documentation, system readiness and post-launch monitoring.
• Proactively identify, manage, and escalate delivery risks and issues with clear recommendations.
• Discuss, evaluate, and align alternative solutions with Technology and relevant stakeholders.
• Ensure adherence to established product SOPs, governance frameworks, and regulatory requirements.
• Develop, review, and maintain SOPs, training materials, and user guides.
• Lead or facilitate stakeholder training sessions where required.
• Ensure adherence to established product SOPs, governance frameworks, and regulatory requirements.

Candidate Requirements

• Degree holder in Business, Information Systems, Finance, Insurance, or a related discipline. Candidates with relevant industry experience and professional qualifications will also be considered.
• Demonstrated experience in business analysis, product implementation, project delivery, or operational change management within the insurance industry, with the ability to independently manage complex initiatives.
• Experience with LIFE/Asia system is essential.
• Professional certifications such as CBAP, CCBA, Agile, Scrum, or PMP are advantageous but not essential.
• Strong delivery ownership with the ability to manage multiple priorities in a fast-paced environment.
• Confident decision-maker with sound judgement and problem-solving skills.
• Strong analytical, critical thinking, and stakeholder engagement capabilities.
• Hands-on and balances execution with oversight.
• Project management and coordination skills.