- Kuching Kuching Sarawak Malaysia 93250

Working Location
Job Description
Requirements
Secondary level / diploma or equivalent.
1–2 years of retail or customer service experience (Duty Free, FMCG, beauty, liquor, or luxury retail preferred).
Sales-driven with strong interpersonal skills.
Basic numeracy and POS handling skills.
Ability to work shifts, including nights, weekends, and public holidays.
Responsibilities
Greet and assist customers in a professional and friendly manner.
Actively promote and upsell Duty Free products (perfumes, cosmetics, confectionery, chocolate etc.).
Provide product recommendations based on customer needs and travel destinations.
Handle customer inquiries, complaints and returns professionally.
Process sales transactions accurately using POS systems.
Replenish gondola, wall bays and ensure products are well displayed according to merchandising guidelines.
Maintain branch cleanliness and presentation standards.
Adhere to customs rules regarding restricted goods and quantity limits
Benefits
Important Information
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