Full Time Service Advisor - Accident Section (Commercial Vehicles) Jobs, Salary up to MYR 1,700 in TCIE Selangor - Maukerja

Job Purpose

To manage accident vehicle repair operations, insurance claims and dealer support activities, ensuring timely repairs, accurate documentation, efficient parts coordination and customer satisfaction.

Key Responsibilities

• Attend to customers and dealers for accident repair cases, issue Repair Orders (RO) and prepare repair cost estimates.
• Manage insurance claim documentation and liaise with insurance companies, adjusters, customers and relevant parties for approval.
• Coordinate workshop operations and monitor repair progress to ensure timely completion and quality standards.
• Prepare spare parts orders and coordinate the timely delivery of parts to mechanics, vendors and contractors.
• Monitor outsourced repair works, including vendor charges, delivery, quantity and quality.
• Verify completed Repair Orders and supporting documents for tax invoicing.
• Manage sales billing, invoicing, debtor collection and monthly vehicle repair performance reports.
• Support nationwide dealer operations and the expansion of MRC services.

Requirements

• SKM/MLVK Certificate, Diploma in Automotive Engineering or equivalent.
• 1–3 years of relevant working experience.
• Preferably experienced in commercial vehicle motor insurance claims.
• Proficient in Microsoft Office and able to communicate in English and Bahasa Malaysia.
• Good communication, interpersonal and teamwork skills.
• Independent, enthusiastic and able to work with minimal supervision.

Key competencies: Insurance claims processing, repair estimation, workshop coordination, spare parts management, invoicing and dealer relationship management.

Pay: RM1,700.00 - RM3,653.33 per month

Benefits:

• Additional leave
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Application Question(s):

• Do you have experience in commercial vehicles?
• What is your expected salary?
• Your notice period?

Work Location: In person