Full Time Customer Service Executive (Cantonese Speaker) Jobs, Salary up to MYR 5,000 in Global Lancesoft WP Kuala Lumpur - Maukerja

• Must possess diploma qualification

• Must be fluent in Cantonese communication

• Must have customer service/call center experience

* Provide quality customer service to clients over phone call or email

* Handling email correspondences, and liaise with internal & external clients in positive manner for effective problem resolution to ensure smooth running of all daily operation matters

* Ensure final outputs (calls, emails or tasks) are of good quality and consistent with the Standard Operating Procedures and Service Level Agreement assigned

* Provide testing assistance and support of new systems and tools.

* Support ad-hoc tasks as assigned

* Team Player to ensure contact center KPIs are met

• Medical and Hospitalisation Leave
• EIS
• SOCSO
• EPF
• Medical Insurance
• Training Provided
• 5 Working Days