Full Time Production Manager Jobs, in RPD MFG Connectivity Sdn. Bhd. Kedah - Maukerja

1. Excellent opportunity for a dynamic person to join a cable manufacturing company as a Program Manager in Kulim, Malaysia. The Program Manager position is responsible for managing an existing customer base and ensuring optimal customer satisfaction. This will be done by building a strong team that provides timely order processing, continuous communications, and proactive issue resolution. Highly motivated, innovative who savors challenges and love to tackle tough problems.

Reports to Program Management Director

PRINCIPAL RESPONSIBILITIES ESSENTIAL FUNCTIONS:

Daily job responsibilities/functions to include, but not limited to:

1. Manage program team execution of orders, contracts, backlog, and facilitate problem resolution across organizations.

2. Analyze potential solutions and provide information required to make appropriate decisions that ensure on time delivery and total customer satisfaction.

3. Coordinate activities with operations, production, accounting, issuing, and shipping to provide a high level of customer care.

4. Monitor and grow established business relationships.

5. Organize efforts professionally to meet day-to-day customer requests and follow up on commitments.

6. Assist Program Manager Leader in the day-to-day management of the assigned accounts, and successfully communicate customer inventory demands to Rapid teams to ensure proper inventory levels.

7. Manage the interfaces between the customers engineering / management teams and Rapid teams to facilitate the introduction of new products.

8. Successfully utilize customers’ portals to manage OOR and other reports.

9. Maintain 100% OTD and customer satisfaction.

10. Work closely with Account Manager to assure timely response of all quotation requests aimed to offer competitive pricing utilizing low cost region and quick turn around.

11. Resolve all issues that affect RFQ feedback, quality, delivery, service issue at a high level with customer.

12. Review OOR and manage difficulties with order process. Be able to suggest contracts, Kan ban, VMI contracts.

13. Manage responsibly the Finished Goods inventory for customers that have some inventory program.

14. Allocate orders to the appropriate production region allowing customer to take full advantage of the low cost region, opportunities and well as quick turn around for prototypes.

15. Oversee all steps involved in managing ECOs and revision changes on current parts.

16. Respond all CNC’s assigned to him/her in a timely manner.

17. Work and develop new projects with in assign account base.

18. Communicate with in assigned account base daily/weekly.

19. Turn in weekly account status update to Program Manager Leader.

20. Create and manage key relationships with selected account base.

21. Performs other duties of a similar nature or level.

PREFERRED EXPERIENCE, SKILLS & QUALIFICATIONS:

Experience:

1. Minimum 5 years experience in sales.

2. Minimum of 3 years experience in managing accounts (OEM’s or CM’s).

3. Leadership experience in sales administration / customer care environment.

4. Knowledge in product development and manufacturing process is a plus.

5. Managing personnel.

Skills:

1. Assumes responsibilities with appropriate authority.

2. Build a team that shares a common vision and work ethic.

3. Excellent Cross-functional and personal communication skills.

4. Ability to organize a cross functional team to effectively service the customer base.

5. Well developed analytical skills.

6. Strong leadership, motivational, and presentation skills.

7. Strong Planning, organizational and time management.

8. Effective in working both independently and in a team setting.

9. Handling multiple accounts.

10. Interact with all levels of complex organizations.

11. Software and the ability to utilize organized database environment.

12. Proficient in Microsoft Office programs.

Qualifications:

1. BA/BS degree.

2. Customer Oriented.

3. Proven track record of team building.

4. Attention to details and follow-up

5. Flexible and adaptive to work long hours.

6. Able to work under pressure.

7. Self starter attitude.

• Attendance Allowance RM 100 per month for the perfect attendance.
• Bonus of up to 1 Month Salary
• Daily meal subsidy
• Incentive Bonus
• Special gifts for festival seasons and birthdays
• Medical & Insurance coverage
• Free Transport provided (based on locations)