- Puchong Selangor Malaysia
Working Location
Job Description
Responsibilities
Job details:
Job type: Permanent
Working days: Monday- Friday
Salary: Up to RM6,000.00
Technical
- Develop self and sustain as product technical expert.
- Diagnosing problems and troubleshooting equipment, running tests and completeing reports.
- Monitor repairing or replacing faulty equipment.Installing, maintaining, and repairing systems, machines, and equipment.
- Collaborating with other specialists and to have regular service meeting with principal.
- Troubleshoot & resolve technical issues.
- Provide Technical Training to in-house techinicians and service contractors.
Overall Tasks
- Manage and coordinate staff, scheduling, and department workload to ensure timely completion of services.
- Monitor customer complaints and concerns, and resolve them effectively.
- Maintain high customer service standards, addressing customer issues promptly and ensuring customer satisfaction.
- Ensure compliance with all safety and work rules and regulations.
- Develop and manage budgets for the service department, ensuring cost-effective operations.
- Monitor and control spare parts inventory costs and budgets.
Job Type: Permanent
Pay: Up to RM3,000.00 per month
Benefits:
Work Location: In person
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