Full Time Retail Director Jobs, in Cotton On Group - Maukerja

Company Description

Cotton On Group is a global retail company that started in Geelong, Australia in 1988 and has grown to 8 lifestyle brands, 1,300+ stores, and operations across 20 countries. The Group is driven by a clear purpose to make a positive difference in people’s lives, with team members and customers at the center of everything it does. Cotton On Group focuses on creating products that customers love while prioritizing people and the planet through responsible practices and its life-changing Foundation. The culture is inclusive, low-ego, and creative, encouraging self-expression, big thinking, and continual learning. Team members are supported to be their healthiest selves, both at work and beyond, and are empowered to contribute to something bigger than themselves.

Role Description

The Retail Director role is a full-time, on-site position based in Malaysia. This role oversees day-to-day store operations, including staff scheduling, visual merchandising, stock management, and ensuring the store environment reflects Cotton On Group’s brand standards. The Retail Director leads and coaches the store team to deliver outstanding customer experiences, achieve sales and profitability targets, and maintain high standards of customer service and product presentation. Responsibilities include monitoring performance metrics, implementing promotional activities, managing budgets, and ensuring compliance with company policies and safety guidelines. The role also involves recruiting, training, and developing team members, fostering an inclusive, engaging culture that aligns with the Group’s values and commitment to making a positive difference.

Qualifications

• Strong retail operations and store management skills, including inventory control, visual merchandising, and cash handling.
• Proven people leadership capabilities, with experience in coaching, performance management, and team development.
• Customer service and sales skills, with a focus on creating engaging in-store experiences and achieving targets.
• Organizational and problem-solving skills, with the ability to prioritize, make sound decisions, and manage multiple tasks in a fast-paced environment.
• Effective communication and interpersonal skills, including the ability to collaborate with diverse teams and stakeholders.
• Experience in fashion or lifestyle retail is highly beneficial; prior management experience in a multi-store or high-volume environment is an advantage.
• Basic proficiency in retail systems and point-of-sale technology; comfort with data and KPIs to drive performance.
• Ability to work a flexible schedule, including weekends and holidays, as required; commitment to Cotton On Group’s values around inclusivity, sustainability, and community impact.