jobs in Skills & Workforce Development Agency (SWDA)

Full Time Programme Operations Executive (WPD) [Temp - 1 year] Jobs, in Skills & Workforce Development Agency (SWDA) - Maukerja

Programme Operations Executive (WPD) [Temp - 1 year]

Skills & Workforce Development Agency (SWDA)

Full Time

Singapore

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Working Location

  • Singapore

Job Description

Responsibilities

What The Role Is

As the Executive under the Programme and Operations (PO) Career Trial team, you will be responsible for providing the following support to the team:

What You Will Be Working On

  • Conduct inquiries related to the programme administration for Career Trial (CT) through email correspondences, phone calls and on-site visits to jobseekers and companies.
  • Assess the information and submitted supporting documents to identify potential discrepancies or non-compliance with the CT programme terms.
  • Document findings and recommend courses of action based on established guidelines and policies.
  • Liaise with vendor on programme related queries including claim related matters.
  • Assist with data cleaning of reports submitted by programme partners and do data validation against CPF records where relevant.
  • Respond to appeals and feedback by jobseekers or companies.
  • Other work activities as and when necessary.

What We Are Looking For

  • Excellent communication and interpersonal skills, with the ability to work effectively with a wide range of stakeholders.
  • Strong analytical skills with attention to detail
  • Strong organizational and planning skills, with the ability to manage multiple tasks and priorities simultaneously.
  • Strong ability to work with data and systems.
  • Proficiency in Microsoft Office and other relevant software applications.
  • Ability to work independently and as part of a team, with a positive and proactive approach to problem-solving.

    Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out ************* for details on the CSP.

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