- Seri Kembangan Selangor Malaysia

Working Location
Job Description
Responsibilities
A dynamic, hybrid role driving the expansion and monetization of the MR.DIY CLUB app. You will secure and manage high-ROI merchant partnerships while owning the technical integrations, rigorous UAT, and cross-functional project management required to execute them locally and regionally.
Responsibilities
Commercial Partnerships: Identify, negotiate, and manage the end-to-end lifecycle of B2B merchants to drive active loyalty metrics and positive ROI.
Technical Onboarding: Lead the technical setup for new partners, ensuring seamless API integrations and strict data privacy (PDPA) compliance.
UAT & System Health: Execute User Acceptance Testing with production to ensure user experience without disruption.
Project Management: Track CRM project timelines, align IT, Marketing, Legal, and vendors, and create communication materials (user guides, infographics) for system updates.
Experience & Requirements
Background: 3 to 5 years in Partnership Management, CRM Operations, or Account Management (retail/loyalty preferred).
Commercial & Tech Fluency: Proven B2B negotiation skills combined with a solid understanding of app operations and API integrations.
Testing Experience: Hands-on capability in executing UAT, bug tracking, and regression testing.
Project Skills: Highly organized with the ability to manage vendors, align cross-functional teams, and handle data securely.
Advantage: Experience scaling partnerships or coordinating cross-border integrations.
Important Information
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