JOB SUMMARY
- The position is responsible for assisting the Director, Human Resources (HR) in planning and managing the daily operations of a range of portfolios within the Recruitment function.
- The position will assist the Director, HR in planning, implementing and monitoring HR activities covering various HR portfolios - which include recruitment and selection, onboarding, and other matters related to expatriate management. While supervising a team of staff, this position is expected to provide leadership to ensure smooth daily operations with expected deliverables completed within budget and set timelines.
- The position is also responsible for assisting the Director, HR in strategic initiatives and provision of advice that support the University goals.
Key Responsibilities
1) Recruitment Operations
- Manage assigned portfolios for efficient and effective operations.
- Plan, organise, implement and monitor with follow-through actions to ensure smooth daily operations.
- Lead team to improve internal processes and procedures for continuous improvements.
- Assist in planning and manage the use of technology to further enhance various HR functions.
- Provide advice on operational matters and any related strategic aspects.
- Manage the HR policies and related documents to ensure compliance and relevance in meeting University needs.
2) Projects And Strategic Work
- Assist in identifying strategic focus and work activities, in support of the University goals.
- Assist in planning and implementing new initiatives and related work activities across various functions of HR unit.
- Assist in overseeing HR projects assigned or new initiatives undertaken by the unit.
- Assist in the strategic nature of various tasks including conducting benchmarking, data consolidation and analysis, proposal writing, policy review and preparation of presentation materials etc.
- Provide input on the strategic development of human resource functions and strategies to position the University as an employer.
3) Customer Service
- Assist in collaborating with internal and external customers to better understand, anticipate and meet the current and future needs of the University.
- Oversee team to ensure HR staff provide a friendly, helpful and responsive service to internal and external customers.
- Provide accurate information, educate and advise staff on HR matters including compliance of policies and procedures.
- Respond to any queries in a timely and professional manner.
4) Resource Management
- Perform supervisory role to staff members in the team, including providing guidance to ensure satisfactory delivery of work outcomes with motivated team members and setting professional standards for the staff.
- Be proactive and resourceful in providing solutions for any problems or issues relating to HR matters.
- Ensure that team workflows are managed, capacity is measured, and work is allocated accordingly.
- Ensure that performance targets and development plans are developed for team members, and manage their progress accordingly.
- Plan resources available, including budget and contingency plans where required, to ensure sustainable operations and for business continuity.
5) Liaison and Interaction
- Liaise with the relevant government authorities and statutory bodies for compliance with relevant rules and regulations.
- Liaise and interact with other external parties such as training providers, and networking with other higher institutions.
- Liaise and interact with internal parties on relevant matters
6) Compliance, Analytics, Reports and Information Management
- Assist to ensure on-going compliance in operations and reporting with all required regulations set by the government, ministries, statutory bodies and accreditation bodies.
- Ensure that the services and activities are planned in accordance with government rules and regulations.
- Lead in monitoring and ensuring proper documentation so that accurate and complete records are maintained, and in compliance with relevant regulations as well as accreditation requirements.
- Ensure records are accurate and kept current so as to be available for analysis and use for decision-making.
- Conduct analysis for effective reporting including dashboard as well as effective use of data to identify trends and for analytics purposes.
- Prepare and provide accurate reports on a regular basis and as and when needed by the Management.
- Manage to ensure sufficient information are available for both internal and external reporting, and use by the Management, the Board and the University Council.
JOB REQUIREMENTS
- Bachelor degree in Human Resources, or other related discipline from a recognised institution with minimum of 3 – 5 years related working experience including one (1) year at supervisory level in leading a team of staff. Experience in recruitment, selection and onboarding.
- Master degree in Human Resources from a recognised institution can be considered.
- Familiar with the leading practices or current trends in human resource relating to recruitment, selection and onboarding.
- Have an eye for details with proven ability in planning with resourcefulness and initiatives to conduct thorough follow-through of multiple projects.
- Demonstrate integrity in handling sensitive information and ability in maintaining confidentiality of information.
- Proficient computer skills and knowledge of Microsoft Office software especially MS Words, Excel and Power Point as well as familiar with use of HR information system.
- Ability to communicate well in spoken and written English and Bahasa Malaysia, and with good analytical and reporting skills.
- Pleasant personality with good interpersonal skills in developing cooperative working relationships with internal and external customers.
Pay: RM6,000.00 - RM10,000.00 per month
Work Location: In person