Full Time Customer Success Manager – Singapore Jobs, in Koenig Solutions Pvt. Ltd. - Maukerja

About Koenig Solutions

Founded in 1993, Koenig Solutions is a global leader in IT training and certification, partnering with leading technology companies such as Microsoft, AWS, VMware, Cisco, Oracle, CompTIA, ISACA, and Citrix. We empower professionals and organizations worldwide through industry-recognized certifications, customized corporate training, and innovative learning solutions.

Role Overview

We are seeking an experienced and results-driven Customer Success Manager to drive business growth, acquire new corporate clients, and strengthen Koenig Solutions' presence in Singapore.

The ideal candidate will have a strong background in IT Sales, IT Training Sales, and B2B Business Development, with proven experience in managing the complete sales lifecycle, building enterprise relationships, and achieving revenue targets.

Key Responsibilities

• Drive business development, revenue growth, and new corporate client acquisition across the Singapore market.
• Manage the end-to-end B2B sales cycle, including prospecting, lead generation, client meetings, needs assessment, proposal development, negotiations, deal closure, and post-sales relationship management.
• Promote and sell IT training programs, corporate learning solutions, and professional certification courses to enterprise clients.
• Develop and maintain strong relationships with key decision-makers, including HR, Learning & Development (L&D), IT, and Procurement teams.
• Manage and grow existing corporate accounts by identifying upselling, cross-selling, and repeat business opportunities.
• Understand client training requirements and recommend suitable learning solutions aligned with their business objectives.
• Build and maintain a healthy sales pipeline, consistently achieve revenue targets, and provide accurate sales forecasts and performance reports.
• Monitor market trends, identify new business opportunities, and contribute to Koenig's growth strategy in Singapore.

Required Qualifications & Skills

• Minimum 4 years of experience in IT Sales, IT Training Sales, Corporate Sales, or B2B Business Development.
• Demonstrated experience selling IT training, certification programs, or technology-related solutions to corporate clients.
• Proven track record in new client acquisition, end-to-end sales management, enterprise account development, and revenue generation.
• Strong understanding of Singapore's IT training landscape, enterprise sales environment, and corporate learning requirements.
• Excellent communication, presentation, negotiation, and stakeholder management skills.
• Ability to independently manage sales opportunities, build long-term client relationships, and consistently meet business targets.
• Self-motivated, target-oriented, and comfortable working in a fast-paced, growth-focused environment.
• Exposure to AI tools, analytics platforms, and generative AI applications such as ChatGPT or Claude will be an added advantage.

Location & Work Authorization Requirements:

• Candidates must currently reside in Singapore.
• Applicants must possess valid authorization to work in Singapore.
• Visa sponsorship will not be provided for this position.

Why Join Koenig Solutions?

• Competitive remuneration package.
• Opportunity to represent a globally recognized IT training and certification organization.
• Exposure to leading technology partners, emerging technologies, and industry-recognized certification programs.
• Opportunity to build and expand enterprise relationships within the Singapore market.
• Dynamic, collaborative, and growth-oriented work environment with opportunities for professional development.