Location: Bangi Sentral, Bandar Baru Bangi, Selangor
Salary: RM3,000 – RM3,500 per month
Salary will be based on experience and qualifications.
About Kaharo Jewels
Kaharo Jewels is a growing gold and jewellery brand based in Bangi Sentral. We offer a range of quality gold jewellery, contemporary designs and gold investment products.
We are seeking a highly organised and analytical Operations Executive to support the company's daily operational activities across multiple branches. The successful candidate will be responsible for reviewing operational data, preparing management reports, coordinating with branch managers and ensuring that administrative records are accurate and up to date.
This role requires someone who is comfortable working with data, following up on operational matters and supporting management in monitoring branch performance.
Job Responsibilities
1. Operational Reporting & Performance Monitoring
- Collect, review and consolidate daily sales figures, stock records and operational information from all branches.
- Prepare regular sales summaries, KPI reports and operational performance updates for management.
- Analyse branch performance data and highlight irregularities, reporting gaps or areas requiring management attention.
- Ensure operational reports are accurate, complete and submitted within the required timelines.
2. Branch Coordination & Follow-Up
- Communicate regularly with branch managers regarding daily operational matters and reporting requirements.
- Monitor the submission of branch reports and follow up on outstanding, incomplete or inaccurate information.
- Coordinate with branches to obtain updates and resolve operational reporting issues.
- Support the implementation and monitoring of operational procedures across branches.
3. Attendance & Administrative Monitoring
- Review and monitor branch attendance, leave applications and medical leave (MC) records.
- Identify recurring attendance issues and discrepancies for further review.
- Maintain organised records, operational documents and filing systems.
- Ensure relevant documents and reports are properly recorded and accessible when required.
4. Management & Administrative Support
- Prepare meeting agendas, presentations, reports and supporting documents for management meetings.
- Assist in preparing training materials and operational documentation.
- Support management in coordinating administrative and operational activities.
- Identify areas where existing reporting processes and administrative workflows can be improved.
5. Process Improvement
- Recommend practical improvements to reporting procedures and administrative processes.
- Assist in developing more efficient methods of monitoring branch activities and operational performance.
- Explore the use of digital tools and AI-powered applications to improve reporting accuracy and work productivity.
Job Requirements
- Bachelor's Degree in Business Administration, Operations Management, Management or a related field.
- Minimum 3 years of relevant working experience in operations, administration, reporting or a similar role.
- Good working knowledge of Microsoft Excel, Word and PowerPoint.
- Familiarity with digital tools and AI-powered applications to support daily work efficiency.
- Strong analytical, organisational and problem-solving skills.
- Good communication skills with the ability to coordinate effectively with branch managers and different departments.
- Able to prepare reports, analyse information and maintain accurate documentation.
- Meticulous, proactive and capable of managing multiple responsibilities within deadlines.
- Able to work independently with minimal supervision.
- Good command of Bahasa Malaysia and English.
- Experience in retail, multi-branch operations or the jewellery industry will be an added advantage.
- Willing to work overtime when required.
What We Are Looking For
We are looking for an individual who is highly organised, comfortable handling operational data and capable of coordinating effectively with multiple branches. The ideal candidate should have a strong sense of responsibility, good analytical skills and the ability to ensure that operational information, reports and administrative matters are managed accurately and efficiently.
If you enjoy working with data, improving processes and supporting business operations, we welcome your application.
Pay: RM3,000.00 - RM3,500.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Professional development
Application Question(s):
- What is your expected salary?
- Are you willing to work on Saturday and Sunday when needed? (Yes/No)
Education:
Experience:
- Operations management: 3 years (Preferred)
Location:
Work Location: In person