Full Time Executive Assistant Jobs, in Crowne Plaza Kuala Lumpur City Centre Federal Territory - Maukerja

What is the job?

As the Executive Assistant, you will responsible for supporting the General Manager and his/her team by completing administrative responsibilities. Duties include organizing, composing, and distributing correspondence to both employees and guests, initial response and follow up to inquiries and collecting and tracking problem resolution information.

At Crowne Plaza Kuala Lumpur City Centre, we look for people who are charming, confident, and internationally minded; people who know what it takes to exceed guest expectations.

Your day-to-day:

People

• Handle general enquiries
• Manage incoming calls for General Manager from external guests
• Maintain general filing systems
• Prepare expense claims for General Manager
• Prepare files, reports, correspondence and other relevant business documentation
• Send monthly and ad-hoc financial matters to various stakeholders for approval
• Arrange room reservations for various VVIP from other IHG properties owners, IHG’s senior management, General Manager and owning company
• Trace VIP arrival and prepare welcome cards for General Manager
• Arrange appointments and meetings for General Manager
• Take minutes or meeting record during Excom Meeting *
• Attends, transcribes and distributes minutes, and participate in staff meetings, executive committee meeting and department meetings as needed.

Guest Experience

• Understand the responsibilities of Excom/Department Heads and departments and co-operate with them
• Demonstrate essential overall knowledge of the organization.
• Managing day-to-day operations, ensuring the quality, standards and meets the expectations of the customers on a daily basis.
• Attends meetings and communicates with executive and peers as an effort to improve quality of service
• Maintain confidentiality at all times on all matters

Financial

• Maintain general office procurement process for stationeries, etc.
• Maintain records and distributions of guest questionnaire feedback form.
• Maintain records of leave on behalf of General Manager's direct report.
• Assists with the design and preparation of statistical reports as needed.

Responsible Business

• Meeting deadlines for assigned tasks
• Able to prioritize and multi task
• Carry out other tasks/duties as requested by the General Manager
• Assists managers in preparation of various reports and presentations.

What we need from you?

• Bachelor degree from an accredited university in Secretarial Studies, Business Administration or related major.
• Excellent customer relations, problem solving and time management skills
• Strong PC skills including software packages (i.e. Microsoft Word, PowerPoint, Excel, E-mail etc.).
• Must be able to work independently and maintain a positive attitude within a very busy environment
• Effective oral and written communication skills.
• Detail oriented.
• Strong organizational and work coordinating skills to handle multiple assignments and projects.
• Maturity and dependability to safe keep confidentiality documents as well as maintaining calmness and poise in handling multiple tasks & requests
• Strong Tasks and Project Management

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Benefits:

• Health insurance
• Maternity leave
• Meal provided
• Parental leave
• Professional development

Work Location: In person