Full Time Software Installation Engineer Jobs, in The Adecco Group Federal Territory - Maukerja

Software Installation Engineer

Location: Malaysia | Full-time

About the Role

We are seeking a hands-on Software Installation Engineer to support software installations, system upgrades and technical troubleshooting for a global medical technology company.

The role involves deploying software in customer environments, assessing IT infrastructure readiness and ensuring successful implementation across regional customer sites.

Key Responsibilities

• Perform software installations, upgrades, configuration and troubleshooting in physical and virtual environments.
• Review customer IT infrastructure and project requirements to ensure installation readiness.
• Troubleshoot issues involving operating systems, virtualization, networking and system software.
• Collaborate with project management, hardware installation and software support teams.
• Maintain accurate installation records, system inventories and technical documentation.
• Conduct customer acceptance testing and demonstrate system functionality.
• Follow established quality, safety and escalation procedures.
• Provide technical guidance and support to colleagues when required.
• Travel internationally to customer sites across ASEAN and Korea as needed.

Requirements

• Diploma or Bachelor's degree in Computer Science, Information Technology or a related discipline, or equivalent relevant experience.
• Approximately 3–5 years of relevant experience in IT infrastructure, systems engineering, software implementation or field service engineering.
• Hands-on experience with Windows Server, including Active Directory, Group Policy, DNS and DHCP.
• Practical experience with virtualization technologies such as VMware or Hyper-V.
• Strong understanding of networking fundamentals, including TCP/IP, IP addressing, routing and firewalls.
• Experience in software installation, system upgrades and technical troubleshooting.
• Strong English communication skills, both written and spoken.
• Willingness to travel internationally at short notice and support on-call activities when required.

Added Advantages

• Experience with Citrix, AWS or Azure.
• Familiarity with SQL Server or database environments.
• Experience in medical technology, healthcare IT or other mission-critical environments.
• Relevant virtualization or infrastructure certifications.

Working Arrangement

• Field-based position involving frequent regional and international travel, potentially up to 75–100% depending on workload.
• No regular night shifts; occasional after-hours work may be required for planned installations and upgrades.
• On-call responsibilities apply.
• Claimable overtime and applicable travel allowances are provided in accordance with company policy.

Interested?

If you have hands-on infrastructure experience and enjoy technical implementation, troubleshooting and working directly with customers, we would love to hear from you. Apply to learn more about this opportunity.