Responsible for driving the strategic direction, design, implementation and continuous improvement of the organisation’s performance management, rewards and HR systems. This role provides leadership in shaping policies, frameworks, analytics, and governance to align workforce strategies with organisational objectives, while ensuring regulatory compliance and data integrity. The incumbent will act as a strategic advisor to Chief People Officer (CPO) and senior management on all matters related to compensation, performance and HR technology.
Performance Management
- Oversee the design, communication and execution of the annual performance management cycle, including KRA/KPI setting, calibration and evaluation.
- Drive the integration of performance outcomes with learning, development and succession planning initiatives.
- Analyse organisational performance data to identify trends, gaps and opportunities for workforce development and productivity enhancement.
- Continuously improve performance frameworks, competency models and feedback mechanisms to strengthen performance culture.
- Partner with business units to cascade corporate goals into measurable KPIs, ensuring alignment with organisational priorities and performance outcomes.
- Monitor post-appraisal outcomes and provide recommendations to EXCO for performance-related talent decisions (e.g., promotions, development, succession planning).
Rewards Management
- Collaborate with Finance to forecast compensation budgets, model pay scenarios and ensure alignment with financial planning cycles.
- Lead the design and review of total rewards strategies (fixed pay, variable pay, STI/LTI, benefits) to ensure internal equity and market competitiveness.
- Design and implement retention strategies for critical talent segments, integrating long-term incentive plans (LTI) and non-monetary recognition mechanisms.
- Oversee salary benchmarking, job evaluation and pay structure reviews to support strategic workforce planning.
- Develop and present compensation proposals, including salary adjustments, promotions, and retention packages, for Management approval.
- Ensure effective governance and delivery of annual salary reviews, bonus cycles, and reward-related projects.
HR Systems & Analytics
- Lead the strategic direction, implementation and optimisation of the HRIS (Workday) to enable digital transformation and operational efficiency.
- Oversee data governance frameworks, including access controls, retention policies, and system audit trails, ensuring compliance with internal security protocols and regulatory requirements.
- Oversee the development of HR dashboards, analytics and predictive models to support evidence-based decision-making and workforce planning.
- Ensure data quality, security and compliance with regulatory and internal standards.
- Drive continuous system improvements, user adoption and integration with other business platforms.
Stakeholder Engagement
- Serve as the key focal point for sustainability-related workforce disclosures, collaborating closely with Corporate Sustainability and Finance teams to deliver accurate and timely input for the Integrated Annual Report (IAR) and other ESG-aligned reporting requirements.
- Lead, mentor and develop a team of specialists to deliver high-quality outcomes across all functions.
- Collaborate with business leaders, Finance, Risk, IT and external consultants to ensure alignment and execution of key initiatives.
- Foster high-performance culture that champions innovation, collaboration and continuous improvement.
Strategic Leadership & Governance
- Define and execute the strategic roadmap for performance management, rewards and HR systems to support business growth and transformation.
- Lead the development, implementation and governance of policies, frameworks, and processes aligned with organisational goals and regulatory requirements.
- Advise senior management and the Remuneration Committee on compensation strategy, market positioning and workforce-related decisions.
- Ensure governance, compliance and risk management across all system, performance and rewards programmes in line with internal policies, PDPA and regulatory guidelines.
Requirement
- Bachelor’s or Master’s degree in Human Resources, Business Administration, Economics or related fields, or appropriate professional qualification with proven experience in strategic Performance, Rewards and HR System
- Minimum 5-8 years of progressive experience in performance management, total rewards, and HR systems, including at least 3–5 years in a strategic leadership role.