jobs in Avensys Consulting

Full Time ServiceNow Solution Architect Jobs, in Avensys Consulting Federal Territory - Maukerja

ServiceNow Solution Architect

KL City, Federal Territory

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Working Location

  • Kuala Lumpur Federal Territory Malaysia

Job Description

Responsibilities

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.


We are looking for an experienced ServiceNow Solution Architect with strong hands-on expertise in ServiceNow configuration and solution design experience


Location : Malaysia

Experience: 10+ years

Type : Permanent


If interested, please share your CV to ************* or WhatsApp at +************* 9826.


Requirements

Required Qualifications

• 3 to 5 years of hands-on ServiceNow configuration and solution design experience

• ServiceNow Certified System Administrator (CSA), active

• ITIL 4 Foundation certification

• Demonstrated experience designing at least one ServiceNow module solution (ITSM, ITOM, or equivalent)

• Experience owning solution design on at least one pursuit, or acting as solution owner on a workstream

• Experience building and delivering ServiceNow demos or proof-of-value environments to customers

• Working knowledge of ServiceNow scripting (JavaScript, Glide), Flow Designer, and IntegrationHub

• Experience contributing to effort estimation and pricing for solution proposals

• Comfortable using AI tools to support solution design, scoping, and documentation

• Ability to run customer-facing requirements and design workshops

• Strong written and verbal communication in English; an additional ASEAN language an advantage for regional engagements

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field


Preferred Qualifications

• ServiceNow Certified Implementation Specialist (CIS) in one or more modules

• Certified Application Developer (CAD)

• ITIL 4 Managing Professional or intermediate ITIL modules

• Integration experience (Boomi, IntegrationHub, or API-led connectivity between ServiceNow and enterprise systems)

• ManageEngine experience (ServiceDesk Plus, Endpoint Central, or OpManager)

• Experience extending ServiceNow beyond ITSM (HRSD, CSM, or workplace service delivery)

• Experience with Now Assist, Virtual Agent, or Predictive Intelligence

• Exposure to ITOM Discovery and Service Mapping

• Prior pre-sales or solution consulting experience in a professional services or systems integration firm

• Experience delivering across multiple ASEAN markets

• Domain experience in financial services, public sector, aviation, or telecommunications



WHAT’S ON OFFER:

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.


To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to ************* Your interest will be treated with strict confidentiality.


CONSULTANT DETAILS:

Consultant Name : Swati J

Avensys Consulting Pte Ltd

Email : *************

Whatsapp : +************* 9826


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Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.


Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.

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