Full Time Sales and Customer Service Executive Jobs, in AMGD Global - Maukerja

Sales & Customer Experience Executive

Company: AMGD Global

Location: Enabling Village, Singapore

Employment Type: Full-time

About AMGD Global

AMGD Global is a food tech company dedicated to making nutritious food more accessible while creating meaningful employment opportunities for persons with disabilities.

Our growing ecosystem includes healthy meals, corporate catering, school meal programmes, learning journeys, events, partnerships and the AMGD Superfood Restaurant at Enabling Village.

As we expand, we are looking for a proactive and people-oriented Sales & Customer Experience Executive who can help us build strong customer relationships, convert opportunities into sales and provide an excellent experience from the first enquiry to final delivery.

What You Will Do

Sales and Business Development

* Respond promptly to enquiries from corporate clients, schools, community organisations and individual customers.

* Understand each customer’s requirements and recommend suitable AMGD products, programmes or services.

* Prepare proposals, quotations and follow-up messages.

* Follow up consistently with prospective customers and convert qualified leads into confirmed sales.

* Conduct outbound outreach to identify new corporate, school and community opportunities.

* Promote AMGD’s catering services, events, learning journeys, AMGD Pass and other relevant offerings.

* Maintain an organised sales pipeline and provide regular updates on enquiries, proposals and confirmed sales.

* Work towards agreed monthly sales and conversion targets.

* Build long-term relationships that encourage repeat purchases, referrals and partnerships.

Customer Experience

* Manage customer enquiries through WhatsApp, email, telephone, social media and other communication channels.

* Provide warm, accurate and timely assistance throughout the customer journey.

* Coordinate with the operations, kitchen, restaurant, delivery, finance and programme teams to fulfil customer requirements.

* Follow through on each enquiry or issue until it has been properly resolved.

* Handle feedback and service recovery professionally.

* Maintain accurate customer records, order details and follow-up actions.

* Identify recurring customer concerns and recommend improvements to processes, FAQs and service standards.

* Support selected events, site visits and customer engagement activities when required.

Who We Are Looking For

* Diploma or degree in Business, Marketing, Hospitality, Communications or a related field.

* At least one to three years of experience in sales, business development, customer service, account management, hospitality or a related role.

* Fresh graduates with strong communication skills and a proactive attitude may also be considered.

* Comfortable with both inbound customer enquiries and outbound sales follow-ups.

* Strong written and spoken communication skills.

* Confident in preparing quotations, proposals and professional customer messages.

* Organised and able to manage multiple enquiries, deadlines and follow-ups without losing track of details.

* Resourceful, responsible and committed to seeing tasks through to completion.

* Comfortable working in a fast-moving and growing organisation.

* Familiarity with CRM systems, spreadsheets or digital customer-service tools would be an advantage.

* An interest in health, food, social impact and inclusive employment would be especially meaningful.

What Success Looks Like

In this role, you will be expected to:

* Respond to new enquiries within the agreed response time.

* Maintain accurate records of every lead and follow-up.

* Increase the number of qualified leads converted into confirmed sales.

* Build repeat business and positive customer relationships.

* Resolve customer concerns promptly and professionally.

* Communicate clearly with internal teams so that customer commitments are fulfilled accurately.

* Contribute ideas that improve AMGD’s sales and customer experience processes.

Why Join AMGD?

* Be part of a growing health and wellness company.

* Work across meaningful projects involving schools, corporates and the community.

* Contribute to AMGD’s mission of creating inclusive employment opportunities for persons with disabilities.

* Gain exposure to sales, partnerships, customer experience and business growth.

* Work in a collaborative environment where you can take ownership and make a visible contribution.

How to Apply

Please submit:

1. Your latest résumé;

2. Your earliest available starting date; and

3. A short response to the following question:

Tell us about a time when you successfully converted an enquiry into a sale or resolved a difficult customer situation. What did you do, and what was the outcome?

Send your application to ************* with the subject line:

Application – Sales & Customer Experience Executive