- Jalan PJU 5/11 Petaling Jaya 47810 Malaysia 47810

Working Location
Job Description
Requirements
FULL-TIME / PART-TIME FASHION PROMOTER
JOYCE COUTURE
Locations:
Selangor / Klang Valley — PARKSON BUKIT JALIL – 24th Sep 2026-18th Nov 2026
Penang — Upcoming Parkson OCT 2026 (PARKSON THE WATERFRONT SHOPPES)
JOB SCOPE
Attend to customers professionally and provide friendly, attentive service at the JOYCE COUTURE counter.
Understand customers’ preferences, sizing and needs, and recommend suitable outfits, styles and products.
Actively promote JOYCE COUTURE products and work towards achieving monthly sales targets.
Provide customers with accurate information on product details, sizing, fabrics, pricing, promotions and new arrivals.
Encourage additional purchases through suitable product recommendations, matching pieces and styling suggestions.
Build good relationships with customers and provide consistent after-sales service to encourage repeat purchases.
Maintain the JOYCE COUTURE counter according to the company’s visual merchandising and presentation standards.
Ensure clothing is properly displayed, folded, hung, steamed and arranged neatly throughout the day.
Regularly replenish merchandise and ensure sufficient stock and sizes are available on the sales floor.
Monitor stock movement and promptly inform the company of fast-selling, low-stock or out-of-stock items.
Assist with stock receiving, stock transfers, stock counts and inventory checking.
Maintain accurate daily sales and stock records as required by the company.
Submit daily or weekly sales updates, customer feedback and relevant counter information to the person in charge.
Ensure all promotional materials, signage, price tags and displays are accurate and properly presented.
Keep the counter, fitting area, display fixtures and merchandise clean, organised and presentable at all times.
Stay updated on new collections, promotions, product knowledge and current marketing campaigns.
Coordinate professionally with department store staff and follow the department store’s operating procedures, opening hours and regulations.
Participate in department store promotions, member events, festive campaigns and sales activities when required.
Represent JOYCE COUTURE professionally through appropriate grooming, communication and customer service.
Be responsible for the overall daily condition, sales performance and presentation of the assigned JOYCE COUTURE counter.
Carry out other retail-related duties assigned by the supervisor or management when required.
WORKING EXPECTATIONS
Able to work according to department store retail hours, including weekends and public holidays.
Responsible, punctual and able to manage the assigned counter independently.
Comfortable approaching customers and actively selling.
Sales-driven while maintaining good customer service.
Able to communicate well with customers and the company’s retail team.
Able to follow company SOPs, department store regulations and reporting requirements.
If you love fashion, have a cheerful personality, and enjoy connecting with people, we’d love to have you join our team!
Interested? WhatsApp us at ************* 1411
Responsibilities
Additional Daily Counter Responsibilities
Provide daily photo and/or video updates of the JOYCE COUTURE counter before opening and after closing to the internal management team.
Ensure the counter is clean, tidy, properly arranged and presentation-ready before opening each day.
Maintain consistent cleanliness, organisation and visual presentation of the counter throughout operating hours.
Complete a proper end-of-day counter check and provide photo/video confirmation after closing to ensure merchandise, displays and the overall counter are properly arranged and secured before leaving.
Conduct a daily stock count before opening and after closing.
Submit the opening and closing stock count report to JOYCE COUTURE internal management every day.
Promptly report any stock discrepancies, missing items, damaged merchandise or unusual stock movements to management.
Ensure stock records are accurate and that any sales, transfers, returns or other stock movements are properly accounted for before submitting the daily stock report.
Benefits
MRT - MUTIARA DAMANSARA
0.5 km
MRT - BANDAR UTAMA
1.6 km
LRT - BANDAR UTAMA
1.6 km
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