- GS Bakery, No.3 & 3A Kompleks Seri Fajar, Taman Gunung Bayu, Lebuhraya Sultanah Bahiyah Alor Setar Kedah Malaysia 05400

Working Location
Job Description
Requirements
Provide excellent customer service to all patrons, ensuring a welcoming and positive shopping experience at GS Bakery.
Operate the Point of Sale (POS) system accurately for all transactions, including cash, credit, and other payment methods.
Assist with inventory management by monitoring stock levels, receiving deliveries, and reporting any discrepancies or low stock items.
Support sales efforts by proactively engaging with customers, answering product-related questions, and recommending suitable bakery items.
Maintain a clean and organized sales floor and counter area, including merchandising products attractively to encourage sales.
Collaborate effectively with team members to ensure smooth daily operations, including preparation, serving, and cleaning duties.
Communicate clearly and professionally with both customers and colleagues, fostering a positive team environment.
Responsibilities
Greet customers warmly upon arrival and provide exceptional customer service throughout their visit, answering questions about products, ingredients, and promotions.
Operate the Point of Sale (POS) system accurately to process customer transactions, including cash, credit card, and other payment methods, and handle cash reconciliation at the end of shifts.
Maintain a clean, organized, and visually appealing sales floor and display areas, ensuring products are well-stocked, properly priced, and attractively merchandised.
Assist with inventory management by monitoring stock levels, receiving deliveries, checking for damages, and reporting low stock or discrepancies to management.
Support sales efforts by proactively suggesting complementary products, upselling items, and informing customers about special offers and loyalty programs.
Collaborate effectively with team members to ensure smooth daily operations, including opening and closing procedures, cleaning duties, and customer support.
Handle customer inquiries and resolve complaints efficiently and professionally, escalating issues to management when necessary to ensure customer satisfaction.
Benefits
Important Information
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