Contract Senior Accounts Receivable Executive (Mandarin Speaker) Jobs, Salary up to MYR 5,500 in Manpower Staffing Services (Malaysia) Sdn. Bhd. Selangor - Maukerja

• Minimum 3–5 years of working experience in Accounts Receivable, Cash Application, OTC, or other relevant accounting functions, preferably within a Shared Services environment.

• Strong hands-on experience in Cash Application or Accounts Receivable operations.

• Experience supporting the Taiwan market or working with regional stakeholders is an advantage.

• Degree or relevant tertiary qualification in Accounting, Finance, Business Administration, or a related discipline.

• Native/Fluent Mandarin and English, with strong speaking, reading, and writing skills.
  Strong technical, analytical, and problem-solving skills.

• Strong attention to detail with the ability to investigate and resolve payment discrepancies effectively.

• Able to work independently with minimal supervision and take ownership of assigned responsibilities.

• Strong interpersonal and stakeholder management skills, with the ability to work effectively in a multicultural and international environment.

• Experience in process transition, migration, or ERP implementation is an added advantage.

• Strong customer-focused and results-oriented mindset.

• Demonstrates accountability, confidentiality, adaptability, teamwork, and a continuous improvement mindset

OTC Cash Application & Accounts Receivable Operations

• Support daily OTC Cash Application activities for the Taiwan market.

• Ensure accurate and timely allocation of customer payments to the appropriate customer accounts and invoices.

• Monitor and resolve payment discrepancies, unapplied cash, and outstanding items.

• Manage Accounts Receivable transactions in accordance with established processes, procedures, internal controls, and applicable requirements.

• Monitor the Accounts Receivable cycle and ensure activities are completed within agreed KPIs and Service Level Agreements (SLAs).

• Perform month-end closing activities and support month-end reporting.

• Provide backup support for other Accounts Receivable activities when required.

Taiwan Market & Stakeholder Support

• Work closely with Taiwan-based stakeholders and regional teams to resolve payment and Accounts Receivable-related queries.

• Handle operational queries and requests, escalating complex matters when required.

• Collaborate with internal and external stakeholders to resolve payment discrepancies and ensure smooth business operations.

• Build effective working relationships with regional stakeholders to maintain service quality and implement best practices.

• Support the migration and transition of Accounts Receivable processes to the Shared Services Centre in Malaysia.

Compliance & Controls

• Maintain and execute financial controls effectively and ensure compliance with established requirements.

• Support internal and external audit activities and provide relevant information or documentation as required.

• Maintain accurate and up-to-date process documentation and reference materials.

Process Improvement & Knowledge Sharing

• Identify opportunities to improve, simplify, and standardise Accounts Receivable and Cash Application processes.

• Review workflows and procedures to identify and close service gaps.

• Support onboarding and knowledge transfer for new and existing team members through training, resource sharing, and process guidance.

• Contribute to continuous improvement initiatives and productivity enhancement.

• Undertake ad-hoc assignments and projects as required by the line manager.

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Health Insurance
• Medical Insurance
• Medical and Hospitalisation Leave
• EIS