- Singapore
Full Time Regional Executive (MNC - Supply Chain) -[LL] Jobs, Salary up to SGD 4,200 in WECRUIT PTE. LTD. - Maukerja
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Job Description
Responsibilities
Job Overview
We are looking for an experienced operations professional from the freight forwarding industry to act as a Control Tower and representative for our operations. In this role, you will bridge internal teams and external stakeholders, manage standard operating procedures (SOPs), support IT system integrations, and ensure client satisfaction.
Key Responsibilities
Stakeholder Management & Customer Service
Act as a Control Tower for communication between internal and external customers.
Act as a representative for operations to Internal and External Stakeholders.
Manage stakeholder expectations and ensure timely completion of project deadlines.
Attend to customer requests in a timely manner and maintain good relationships with customers.
Support Daily/Weekly/Monthly/KPI reports for the customer.
Support ad-hoc quotations if required.
Process Improvement & SOP Management
Create and write Standard Operations Procedures (SOP).
Maintain SOP internally at a regional level.
Create process flowcharts and align processes with internal and external operations.
Work with the Operation Manager to make improvements for operations.
Support on daily operational issues.
Training & IT System Integration
Conduct internal and external training with operational staff.
Conduct training for internal operations if there are new requirements from the customer.
Coordinate with the IT team for enhancement systems integration.
Manage testing for IT projects.
Requirements & Qualifications
Experience:
Must have work experience in the same industry (freight forwarding, Air/Sea, logistics).
Mobility:
Able to travel overseas if required.
Onboarding:
Training will be provided for specific internal systems and workflows.
Working Hours & Location
Work Schedule:
Monday – Friday (8:30am – 6:00pm)
Location:
East Region (Office role)
We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.
Wecruit Pte Ltd
EA License No: 20C0270
Wecruit is one of the leading recruitment firms based in Singapore, dedicated to helping job seekers find the right career opportunities.
We partner with reputable companies across a wide range of industries, including Healthcare, IT, Corporate Support, Engineering, Education, Logistics & Supply Chain, Oil & Gas, and Maritime.
Whether you're looking for permanent roles or short-term assignments, our consultants take the time to understand your experience, preferences, and goals to match you with suitable roles.
With over 1,000 successful placements and a strong track record of candidate satisfaction, Wecruit is here to support your career journey.
Let us help you take the next step—reach out to explore current opportunities or to speak with our team.
We are looking for an experienced operations professional from the freight forwarding industry to act as a Control Tower and representative for our operations. In this role, you will bridge internal teams and external stakeholders, manage standard operating procedures (SOPs), support IT system integrations, and ensure client satisfaction.
Key Responsibilities
Stakeholder Management & Customer Service
Act as a Control Tower for communication between internal and external customers.
Act as a representative for operations to Internal and External Stakeholders.
Manage stakeholder expectations and ensure timely completion of project deadlines.
Attend to customer requests in a timely manner and maintain good relationships with customers.
Support Daily/Weekly/Monthly/KPI reports for the customer.
Support ad-hoc quotations if required.
Process Improvement & SOP Management
Create and write Standard Operations Procedures (SOP).
Maintain SOP internally at a regional level.
Create process flowcharts and align processes with internal and external operations.
Work with the Operation Manager to make improvements for operations.
Support on daily operational issues.
Training & IT System Integration
Conduct internal and external training with operational staff.
Conduct training for internal operations if there are new requirements from the customer.
Coordinate with the IT team for enhancement systems integration.
Manage testing for IT projects.
Requirements & Qualifications
Experience:
Must have work experience in the same industry (freight forwarding, Air/Sea, logistics).
Mobility:
Able to travel overseas if required.
Onboarding:
Training will be provided for specific internal systems and workflows.
Working Hours & Location
Work Schedule:
Monday – Friday (8:30am – 6:00pm)
Location:
East Region (Office role)
We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.
Wecruit Pte Ltd
EA License No: 20C0270
Wecruit is one of the leading recruitment firms based in Singapore, dedicated to helping job seekers find the right career opportunities.
We partner with reputable companies across a wide range of industries, including Healthcare, IT, Corporate Support, Engineering, Education, Logistics & Supply Chain, Oil & Gas, and Maritime.
Whether you're looking for permanent roles or short-term assignments, our consultants take the time to understand your experience, preferences, and goals to match you with suitable roles.
With over 1,000 successful placements and a strong track record of candidate satisfaction, Wecruit is here to support your career journey.
Let us help you take the next step—reach out to explore current opportunities or to speak with our team.
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