Company Overview
Our core business lies in the supply, installation, testing, servicing, and maintenance of commercial, industrial, and residential air-conditioning systems including AHUs, cooling towers, chillers, pumps, chilled water systems, pipes replacement, solar air-conditioning, and DX systems. Our experienced team has over 20 years of industry knowledge.
Job Summary
Support client scheduling and service coordination while developing HVAC skills. Assist in quotations, defect rectifications, and internal process improvements within a collaborative team environment.
Responsibilities
Plan and liaise with existing contractual clients to schedule appointments and maintain service continuity
Expand and retain the existing clientele base through proactive relationship management
Manage client requests and feedback by assigning appropriate service teams for timely follow-up
Assist in preparing accurate quotations and invoices to support client transactions
Coordinate with service teams to rectify defects and ensure client satisfaction
Collaborate with engineers and workers to design, develop, test, and improve internal service department processes
Participate actively in workshops and training sessions to enhance HVAC knowledge and skills
Prepare detailed paperwork to support daily operations of the service department with accuracy
Demonstrate willingness to learn HVAC installation and troubleshooting on the job alongside team members
Perform other ad-hoc tasks as assigned by management to support business operations
Required competencies and certifications
Relevant NITEC or Diploma in Mechanical or Building Services
Minimum 1 year of relevant working experience in HVAC or building services
Preferred competencies and qualifications
Class 3 driving license (Preferred)
Other Information
Benefits
Basic salary starting from $2,300 and above, based on relevant experience
Annual leave entitlement
Medical reimbursement upon confirmation
Positive work environment
Our core business lies in the supply, installation, testing, servicing and
maintenance
of commercial, industrial and residential
air-conditioning
systems
which includes Air Handling Units (AHUs), cooling towers, chillers, pumps, chilled water system, chilled water pipes replacement, solar air-conditioning, DX system etc. With an experienced team with more than 20 years of industry knowledge and coupled with latest equipment, our team stands ready to assist you.