SENIOR OPERATION COORDINATOR (ADMINISTRATIVE)
We are seeking a highly organized, proactive, and detail-oriented Senior Operation Coordinator (Administrative) to coordinate administrative and operational activities, oversee order processing and documentation, and ensure smooth workflow across departments.
KEY RESPONSIBILITIES
- Coordinate daily operational and administrative activities to ensure smooth workflow and effective cross-departmental coordination.
- Coordinate with warehouse and logistics teams on stock movement, delivery schedules, shipment arrangements, and inventory records.
- Oversee the preparation and verification of Delivery Orders (DO), invoices, sales documents, and other operational records to ensure accuracy and timely processing.
- Monitor incoming and outgoing goods, customer orders, and delivery status, ensuring accurate system updates and timely fulfilment.
- Handle B2B customer transactions and coordinate with Sales, Logistics, and Accounts teams on order processing, invoicing, and delivery arrangements.
- Liaise with customers, transporters, and external vendors to resolve order discrepancies, delivery issues, and other operational matters.
- Coordinate with Customer Service on e-commerce order enquiries, fulfilment issues, and related operational matters.
- Maintain accurate and up-to-date records of customer transactions, inventory movements, and operational documentation for reporting and audit purposes.
- Prepare monthly operational reports, summaries, and management updates as required.
- Support internal communications, announcements, and the implementation of operational procedures.
- Provide operational coordination and administrative support to the Head of Operation and management, including other related duties as assigned.
Job Types: Full-time, Permanent
Pay: RM3,500.00 - RM4,000.00 per month
Ability to commute/relocate:
- Kepong: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person