- Singapore
Full Time Analyst, Business Process -#038 Solutions Jobs, in EM Services Pte Ltd - Maukerja
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Job Description
Responsibilities
Responsibilities:
Qualifications
EM Services Pte Ltd is a leading township and estate management company in Singapore with more than 35 years of experience in managing residential, commercial and public-use properties. Established in 1988, the company works closely with public agencies and community stakeholders to deliver reliable, sustainable and people-centred estate management services.
At EM Services, we deliver integrated facilities management and maintenance solutions that keep buildings, infrastructure and communities operating safely and efficiently. Our people are at the heart of everything we do, ensuring reliable service and operational excellence every day.
- Lead process discovery workshops and analyse current-state processes.
- Identify opportunities for simplification, standardisation, automation and control enhancement.
- Gather, document and validate business and functional requirements.
- Translate business needs into user stories, functional specifications and acceptance criteria.
- Develop future-state process and solution designs.
- Lead UAT planning, execution, defect management and business sign-off.
- Support change management, communications, training and user adoption activities.
- Track and validate transformation benefits and process improvements
Qualifications
- Degree in Business, Finance, Information Systems or equivalent
- Experience in Business Analysis, Process Improvement, Transformation or Shared Services environments
- Strong experience in process mapping, requirements gathering and solution design
- Experience leading UAT and implementation activities
- Experience in Finance Shared Services, ERP implementation or digital transformation projects
- Exposure to Power Platform, workflow automation, RPA or AI-enabled solutions
- Knowledge of process improvement methodologies (Lean, Six Sigma, Continuous Improvement).
EM Services Pte Ltd is a leading township and estate management company in Singapore with more than 35 years of experience in managing residential, commercial and public-use properties. Established in 1988, the company works closely with public agencies and community stakeholders to deliver reliable, sustainable and people-centred estate management services.
At EM Services, we deliver integrated facilities management and maintenance solutions that keep buildings, infrastructure and communities operating safely and efficiently. Our people are at the heart of everything we do, ensuring reliable service and operational excellence every day.
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