About the Role
We are looking for a
Senior Executive, Operations
to support daily logistics operations, warehouse processes, system activities, reporting, and continuous improvement initiatives.
This role is ideal for someone with hands-on experience in
contract logistics, warehouse operations, WMS/ERP systems, and team supervision
. You will work closely with the operations team to ensure smooth daily execution, accurate system transactions, effective reporting, and compliance with operational procedures.
Key Responsibilities
Supervise daily shift operations to ensure service levels, delivery timelines, and KPIs are achieved.
Support day-to-day operational activities and resolve issues affecting workflow and service performance.
Act as a
WMS Super User
, maintaining data accuracy and supporting system troubleshooting and enhancements.
Perform advanced WMS transactions, including inventory reversals, manual allocations, and cycle count adjustments.
Maintain and update SOPs and Work Instructions with proper version control.
Support operational start-ups, volume ramp-ups, process changes, and system implementation activities.
Participate in User Acceptance Testing (UAT) and provide support during post-implementation and hyper-care periods.
Handle staff performance and disciplinary matters in accordance with company procedures.
Resolve shift-level conflicts and maintain a professional and productive working environment.
Prepare daily and weekly operational reports and identify opportunities to improve reporting efficiency.
Use advanced Excel functions to automate and streamline operational reporting.
Support Lean, Kaizen, and other continuous improvement initiatives.
Work closely with internal stakeholders to identify operational issues and implement practical solutions.
Requirements
Diploma or Degree in
Logistics, Supply Chain, Business, Industrial Engineering
, or a related field.
3–5 years of relevant experience
in contract logistics, warehouse operations, shift supervision, or operational business support.
Strong hands-on knowledge of
WMS and ERP systems
.
Advanced Microsoft Excel skills, including
Power Query and macros
.
Good experience in preparing SOPs, Work Instructions, and operational documentation.
Previous experience supervising a team and handling staff performance or workplace conflicts.
Strong analytical, problem-solving, and communication skills.
Exposure to
Lean, Kaizen, or continuous improvement methodologies
is an advantage.
To Apply (via Harold Consultancy)
For a confidential discussion, please submit your detailed CV to Lorvz Concepcion at *************
Harold Consultancy is a dedicated recruitment agency serving Singapore's dynamic job market. We partner with both leading companies and talented individuals to build strong, successful teams across various industries.
Our mission is simple: to understand your career goals and match you with roles where you can thrive and grow. Whether you are taking your first career step or are an experienced professional seeking your next challenge, we provide personalised support throughout your job search.
We believe in a transparent, respectful, and efficient process. Our consultants take the time to listen to your aspirations, prepare you for interviews, and guide you toward opportunities that align with your skills and ambitions.
Let us help you find the role that’s right for you.
Explore current opportunities with us or submit your resume to start a conversation.
Visit:
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