Full Time HUMAN RESOURCES MANAGER Jobs, Salary up to MYR 3,000 in ZEAL SERVICE INDUSTRY SDN BHD Sabah - Maukerja

1. JOB PURPOSE

To lead, manage, and oversee the overall Human Resources functions of the company, ensuring effective manpower planning, recruitment, employee relations, payroll administration, regulatory compliance, performance management, and HR operational efficiency in alignment with company objectives and applicable Malaysian employment laws.

2. KEY RESPONSIBILITIESA. HR Management & Strategic Planning

• Develop and implement HR policies, procedures, and strategies aligned with company objectives.
• Plan, organize, and monitor the overall HR Department's daily, weekly, and monthly activities.
• Establish clear job responsibilities, reporting lines, and work allocation within the HR team.
• Monitor the performance and productivity of HR personnel and ensure timely completion of assigned tasks.
• Report significant HR matters, manpower issues, and operational risks to Management.
• Provide HR advice and recommendations to Management and Department Heads.

B. Manpower Planning & Recruitment

• Oversee manpower planning and recruitment for all company departments and operational sites.
• Ensure sufficient manpower is available to meet client contractual requirements and operational needs.
• Monitor vacancies, recruitment progress, staff turnover, absenteeism, and replacement requirements.
• Coordinate with Operations and Sales Departments on manpower shortages, new site mobilization, and urgent recruitment.
• Approve or recommend recruitment plans and selection decisions in accordance with the company's authorization procedures.
• Ensure recruitment activities are completed within the required timeline.

C. Payroll & Compensation Administration

• Oversee monthly payroll processing and ensure salary payments are accurate and timely.
• Ensure proper verification of attendance, overtime, allowances, deductions, unpaid leave, and other payroll adjustments.
• Monitor statutory contributions and deductions, including EPF, SOCSO, EIS, and PCB where applicable.
• Ensure payroll records and supporting documents are properly maintained and confidential.
• Investigate and resolve payroll discrepancies in coordination with the relevant departments.
• Review payroll reports before submission for management approval, in accordance with the company's internal controls.

D. Employee Relations & Disciplinary Management

• Handle employee grievances, misconduct, disciplinary matters, and workplace disputes.
• Ensure disciplinary investigations and domestic inquiries, where appropriate, are conducted fairly and in accordance with applicable laws and company procedures.
• Oversee show-cause letters, warning letters, counselling records, suspension matters, and termination documentation.
• Advise Management on employee relations risks and appropriate corrective action.
• Ensure resignations, terminations, and other employment separations are managed properly.

E. Performance Management & Employment Contracts

• Oversee probation assessments, confirmation of employment, probation extensions, and performance improvement plans.
• Ensure performance evaluations are completed by the relevant Department Heads within the required timelines.
• Review employment contracts, contract renewals, job descriptions, and changes in employment terms.
• Monitor employee turnover, performance concerns, and retention initiatives.

F. Employment Law & Statutory Compliance

• Ensure compliance with applicable Malaysian employment legislation, including the Employment Act 1955, Industrial Relations Act 1967, EPF Act 1991, Employees' Social Security Act 1969, Employment Insurance System Act 2017, and other applicable laws.
• Monitor statutory reporting, contributions, employee documentation, and submission deadlines.
• Ensure employee records and personal data are handled in accordance with applicable data protection requirements.
• Monitor updates to employment laws and advise Management on necessary changes to HR policies and practices.
• Coordinate with relevant government authorities when required.

G. HR Administration & Documentation

• Oversee the maintenance of employee personal files, attendance records, payroll records, leave records, and employment documentation.
• Ensure HR documents are properly filed, updated, controlled, and accessible to authorized personnel.
• Establish and monitor HR document control systems and reporting schedules.
• Ensure confidentiality and security of sensitive employee and company information.
• Oversee the preparation of HR reports, manpower reports, headcount records, and other management reports.

H. Operational Manpower & Site Coordination

• Monitor manpower deployment across all operational sites and ensure staffing requirements are met.
• Coordinate with Operations Managers, Site Supervisors, and other relevant personnel on attendance discrepancies, absenteeism, replacements, and emergency manpower requests.
• Establish escalation procedures for urgent manpower shortages and operational issues.
• Monitor site staffing performance and ensure timely follow-up on unresolved manpower matters.
• Ensure proper procedures are followed for employee uniforms, equipment returns, site transfers, and employee clearance upon resignation or termination.

I. Training & Development

• Identify training needs for employees and HR personnel.
• Coordinate employee orientation, onboarding, and relevant training programmes.
• Monitor training records and ensure required training is completed.
• Develop HR team members' knowledge, skills, accountability, and work efficiency.

J. Reporting & Continuous Improvement

• Prepare and submit monthly HR reports to Management.
• Monitor key HR indicators, including headcount, vacancies, absenteeism, turnover, recruitment lead time, payroll accuracy, and statutory compliance.
• Identify weaknesses in HR processes and implement corrective and preventive measures.
• Recommend improvements to HR systems, documentation, workflows, and internal controls.
• Ensure outstanding HR matters are followed up and resolved within agreed timelines.

3. AUTHORITY & DECISION-MAKING

• Supervise and allocate duties to HR personnel.
• Review and recommend HR policies, procedures, and operational improvements.
• Review and recommend recruitment, confirmation, probation extension, disciplinary action, and employee separation decisions.
• Review payroll and statutory documentation before submission for approval.
• Escalate matters requiring Management approval in accordance with the company's authority matrix.

4. QUALIFICATIONS & EXPERIENCE

• Bachelor's Degree or Diploma in Human Resources Management, Business Administration, or a related field.
• Relevant experience in HR management, preferably in a service-based or manpower-intensive organization.
• Strong knowledge of Malaysian employment legislation and statutory requirements.
• Experience in recruitment, payroll, employee relations, performance management, and HR administration.
• Good leadership, communication, analytical, problem-solving, and decision-making skills.
• Ability to manage multiple priorities, urgent manpower requirements, and confidential information.
• Proficiency in Microsoft Office and HR/payroll systems.

5. KEY PERFORMANCE INDICATORS (KPIs)

• Timely completion of monthly payroll and statutory submissions.
• Recruitment and replacement of manpower within agreed timelines.
• Reduction in unresolved manpower shortages and recruitment delays.
• Timely completion of probation and performance assessments.
• Accuracy and completeness of HR documentation and employee records.
• Compliance with employment laws and internal HR procedures.
• Timely submission of monthly HR reports.
• Effective supervision and performance improvement of HR personnel.
• Timely resolution of employee relations and disciplinary matters.

6. WORKING RELATIONSHIPS

Internal: Managing Director, Chief Operating Officer, Sales Department, Operations Department, Finance Department, Procurement Department, Site Supervisors, and all employees.

External: Government authorities, recruitment agencies, training providers, and other relevant external parties.

7. GENERAL RESPONSIBILITIES

Perform other reasonable HR-related duties assigned by Management that are consistent with the position, the employee's capabilities, and the company's operational requirements.

Pay: RM2,000.00 - RM3,000.00 per month

Benefits:

• Meal allowance

Work Location: In person