Full Time Business Support Assistant Jobs, in Star Trust Consultancy - Maukerja

Company Description

Star Trust Consultancy is a Singapore-based business consultancy providing HR, business support and education solutions to organisations and individuals. We support SMEs and growing businesses with practical and flexible HR and operational solutions, while our education services help students and working professionals explore suitable academic pathways in Singapore and internationally.

We are a growing business and value people who are resourceful, organised and comfortable working independently in a remote environment.

Role Description

We are looking for a Business Support Assistant to provide remote support across business development, HR, recruitment, administration and education consultancy activities.

The role involves a mix of online research, prospective client outreach, CRM administration, HR and recruitment coordination, client follow-ups and general business support. You will work closely with management and help keep day-to-day workflows organised while supporting the growth of the business.

Key Responsibilities

• Research and identify potential clients and business opportunities in Singapore and other assigned markets.
• Find and verify appropriate company and decision-maker contact information using official websites, LinkedIn and other reliable sources.
• Conduct professional first-touch outreach to prospective clients through email, LinkedIn and other approved channels using company-approved messaging.
• Personalise outreach based on relevant business needs or signals and conduct scheduled follow-ups.
• Maintain accurate CRM records of prospects, outreach activities, client enquiries and follow-up status.
• Assist with recruitment activities including candidate sourcing, preliminary CV screening, interview coordination and candidate communication.
• Support HR administration, employee documentation, trackers and records.
• Assist with client and partner communication, documentation and follow-ups.
• Conduct company, market, competitor and general business research.
• Prepare and maintain spreadsheets, reports, documents and operational records.
• Support basic social media and digital activities, including content research, scheduling and updates.
• Assist with student/course enquiries, education research, application documentation and follow-ups where required.
• Support other remote business and administrative activities as priorities evolve.

Qualifications

• Strong written and spoken English.
• Strong online research, administrative and organisational skills.
• Comfortable communicating professionally with prospective clients and conducting written business outreach.
• Good working knowledge of spreadsheets, documents and common online productivity tools.
• Able to learn CRM systems and new digital tools quickly.
• Good attention to detail and ability to maintain accurate records.
• Able to work independently, manage priorities and follow up on outstanding tasks.
• Comfortable using AI and productivity tools for research and day-to-day work.
• Experience in administration, HR, recruitment, lead generation, customer service, business support or digital marketing would be an advantage.
• Familiarity with LinkedIn, Canva and social media platforms would be an advantage.
• Diploma or degree is preferred but not essential for candidates with relevant experience.
• Reliable computer and stable internet connection required.

What We Offer

• Fully remote working arrangement.
• Flexible working structure.
• Exposure to HR, business operations, business development and digital projects.
• Opportunity to work with a Singapore-based consultancy and international stakeholders.
• Potential for expanded responsibilities as the business grows.