Full Time Store Manager (MiX Store) - Mid Valley Jobs, Salary up to MYR 3,500 in Stream Empire Holdings Federal Territory - Maukerja

KEY DUTIES / RESPONSIBILTIES

• Assisting Operation Manager in overseeing store operation and retail team members.
• Responsible for managing outlet keys and ensure the outlet is open and close according to the outlet business hours
• Developing sales strategy and leading retail team members to drive sales and achieve sales target
• Provide product and customer service training to retail team members regularly
• Serve customers with the best customer service standard
• Ensure housekeeping is done every day
• Working closely with Operation Manager on store operations, manpower issue and provide improvement solutions if any, and provide constructive feedback
• Ensure retail team members follow SOP as per according to Management and Retail Operations Department
• Ensure outlet appearance is clean, presentable and all merchandise display follow Visual Merchandising guidelines
• Monitoring stock movement and merchandise level in storeroom and raise to Merchandising team when there is insufficient stock
• Monitoring and key in Cap Plan, SCORE and attendance
• Ensure staff clock in and out for the day and fill in the staff movement record when staff leave the outlet during working hours.
• Handle Loss Prevention & Security in the outlet including CCTV, inventory and spot-checking
• Update budget for monthly and annually sales target
• Plan and prepare monthly duty roster of retail team members
• Prepare management report on a monthly basis
• Doing cashier work including collecting payment (cash/ credit) from customer, tracking all cash and credit transactions, scanning products and ensure price is accurate and handling cash vouchers based on the available promotions.
• Ensure cash transit has been done on a daily basis, i.e. the daily sales transaction in cash shall bank-in to the company account everyday.
• Assist in maintaining accurate inventory records.
• Perform stock take activity for stores and responsible for stock loss occurred in store
• Assist team with any other projects on an as-needed basis
• Coach junior staff and provide career development plan for the staff.
• Be resourceful in terms of capturing sales opportunities
• Perform any ad-hoc action assigned by the Management

JOB REQUIREMENTS:

• Malaysian who must be at least 18 years of age
• Excellent interpersonal and communication skills at all levels
• Enjoy talking to people and be at ease approaching customers and demonstrating our products
• Able to work in shifts including Saturdays, Sundays and Public Holidays
• A strong team player and able to work in fast-paced environment

BENEFITS:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave

Pay: RM3,000.00 - RM3,500.00 per month

Work Location: In person