Contract Telemarketing Specialist Jobs, Salary up to MYR 2,300 + commission in 1Millennium International Sdn. Bhd. Terengganu - Maukerja

Job Description:

Training : 9 wds

Mon - Fri / 8.30am - 5.30pm

Training Location: Online/Marang Terengganu

Working Hours :

Sun - Thurs /9am - 6.00pm -(40hours)

Friday :9am - 2pm (5hours)

(Immunity to skip working if achieved weekly target)

Working Location :

Marang Terengganu

Basic Salary :

RM2,000 - RM2,300 + Commission

1 year employment contract.

REQUIREMENTS:

1. Good command/fluent in English and Bahasa Malaysia

2. Confident in delivering results and achieving sales target.

3. Minimum: SPM holders

4. Have minimum technical knowledge (internet, broadband)

5. Self motivated, a team player with positive attitude

6. Possess excellent interpersonal and communication skills.

JOB SUMMARY

To perform products and promotion sales via telephone and attend to subscriber’s applications and sales enquiries.

To formulate response and resolutions in a timely manner.

To provide excellent customer service beyond customer expectation.

JOB RESPONSIBILITIES:

1. Responsible for retaining and salvaging customer by proactively identifying and addressing customer concerns, negotiating retention strategies, and implementing initiatives to reduce churn.

2. Primary focus will be on engaging with at-risk customers, understanding their needs and pain points, and providing effective solutions/ better offers to ensure their continued satisfaction and loyalty. Success in this role requires strong communication and negotiation skills, a customer-centric mindset, and a proactive approach to problem-solving.

• Annual Leave
• EPF
• SOCSO
• Medical and Hospitalisation Leave
• Training Provided