As a Management Trainee, you will undergo structured on-the-job training to learn all aspects of outlet operations, including customer service, back-of-house processes, and overall outlet management. This role is ideal for ambitious individuals looking to build a career in F&B management.
Key Responsibilities
Customer Service
Learn to deliver excellent guest experiences and handle customer inquiries and feedback.
Observe and assist in ensuring smooth floor operations during service hours.
Support coordination between service and kitchen teams to ensure efficiency.
Monitor food quality, presentation, and service standards under supervision.
Back of House
Assist in inventory management, stock monitoring, and basic ordering processes.
Support hygiene, cleanliness, and safety practices according to company standards.
Learn to assist with daily sales settlement, cash handling, and end-of-day reporting.
Participate in pre-shift briefings and team meetings.
Outlet Operations & Management
Shadow outlet managers to understand operational workflows, manpower planning, and outlet performance monitoring.
Gain exposure to financial and operational aspects of outlet management.
Learn to maintain brand standards and ensure compliance with regulatory requirements (e.g., SFA, SCDF).
Support regular inspections, audits, and follow-up actions.
Requirements
Diploma or Degree in Hospitality, Business, or related fields preferred.
Strong communication and interpersonal skills.
Leadership potential with a willingness to learn and grow.
Passion for the F&B industry and customer service excellence.
Flexible to work in different outlets across Singapore.
What We Offer
Opportunities for fast-track career progression into Outlet Manager and Operations roles.
Exposure to multiple outlets and real operational challenges.
Fun and dynamic work environment in a growing F&B group.
Tsuta:
TSUTA.COM
World’s First Michelin Ramen restaurant by Chef Yuki Onishi. Driven by his ambitious desire to create truly original flavours, Chef Yuki Onishi sought to redefine the classic ramen experience; without any artificial components or MSG. With meticulous culinary techniques and premium sourced ingredients, Chef Yuki Onishi’s unique Dashi (“Soup Broth”), oils and sauces come together to create a delicate, multi-layered umami flavour burst.
Singapore Outlets
OUTLET 1: JEWEL
#*************, 80 Airport Boulevard, 819642
Opening Hours: 11-10 pm, Daily
Seating Capacity: 48
OUTLET 2: 313@SOMERSET
313 Orchard Road, #01-16, Singapore 238895
Opening Hours: 11-10 pm, Daily
Seating Capacity: 44
OUTLET 3: TAKASHIMAYA S.C.
391 Orchard Road, #B2-36A, Singapore 238872
Opening Hours:
11–9 pm Mon–Thu,
11–10 pm FRI, SAT, SUN and PUBLIC HOLIDAY
Seating Capacity: 26
OUTLET 4: NOMSTAR
Northshore Plaza 2 Block 418 Northshore Drive #03-02 Singapore 820418
Opening Hours: 11-10pm, Daily
Seating Capacity: 180
Overseas Outlets
SAN FRANCISCO: METREON
*************th St, San Francisco, CA 94103, United States
Opening Hours: 11-3 pm, 4:30-9 pm, Daily
Seating Capacity: 50
BANGKOK: CENTRAL WORLD
Central World Plaza, Atrium Zone, Room No. A304, 3rd Floor, Rajdamri Road, Pathumwan, Pathumwan, Bangkok, 10330
Opening Hours: 10-10 pm, Daily
Seating Capacity: 72
BANGKOK: CENTRAL LADPRAO
1693 Phahonyothin Rd, Chatuchak, Bangkok 10900, Thailand
Opening Hours: 10-10 pm, Daily
Seating Capacity: 73
NEW YORK: DUMBO (OPENING SOON)
22 Old Fulton Street Brooklyn, NY 11201, United States