Full Time Singapore - Client and Transaction Services Officer Jobs, in BDO Unibank - Maukerja

We are seeking a detail-oriented and proactive professional to support Middle Office and Trade Support activities within Private Banking, focusing on trade processing and controls, asset transfers, and corporate action activities. Serving as a critical link between Front Office and Operations teams, the role ensures the accurate and timely execution of investment transactions and related processes.

As part of the broader Business Management function, the successful candidate will also contribute to business governance, operational improvement initiatives, and strategic projects that enhance business effectiveness and controls.

Key Responsibilities:

1.Trade Processing & Controls

• Coordinate trade processing and validation, ensuring accuracy of pricing, fees, and settlement details.
• Liaise with Front Office, Dealing, and Operations to resolve trade discrepancies and ensure timely execution.
• Perform independent trade checks to ensure accuracy and adherence to internal policies, including identification, escalation, and resolution of exceptions.

2.Corporate Actions Management

• Liaise with Treasury Operations to ensure upcoming corporate actions are communicated to Front Office in a timely manner, and client responses are collated and accurately reflected.
• Provide clear guidance and client-friendly communications on corporate action options and deadlines.

3. Asset Transfers & Settlement Coordination

• Liaise with Treasury Operations to coordinate asset transfers with Front Office, clients, and relevant counterparties.
• Maintain and update standard settlement instructions (SSI).

4. Business Governance & Operational Support

• Support business governance, including maintenance of procedures, coordination of Front Office requirements, and regulatory and audit activities.
• Coordinate with internal stakeholders on day-to-day operational issues and escalations.
• Identify opportunities to streamline processes, improve efficiency, and strengthen controls.

5. Business Change Management

• Drive business-led initiatives and process changes end to end, including stakeholder alignment, process documentation, communications, implementation, and post rollout monitoring.
• Support project rollouts and new product offerings, including gathering Front Office feedback, go-live preparations, training, and communications.
• Contribute to business requirements gathering and documentation, and perform user acceptance testing as required.

Qualifications:

• Private Banking experience in Middle Office, Trade Support, or Securities Operations, including trade processing, corporate actions, asset transfers, and controls.
• Strong knowledge of investment products, including equities, bonds, structured products, and funds.
• Strong organizational, analytical, communication, and problem-solving skills.
• Ability to work independently, coordinate activities, adapt to change, and collaborate across teams.
• Proficiency in wealth management systems; Avaloq experience is an advantage.

Singaporean or Permanent Resident preferred.