- Singapore
Full Time [FAST HIRE] 2 Months Customer Service-Admin (Up to $3,000) #BTS Jobs, Salary up to SGD 3,000 in Recruit Express Pte Ltd - Maukerja
[FAST HIRE] 2 Months Customer Service-Admin (Up to $3,000) #BTS
Recruit Express Pte Ltd
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Job Description
Responsibilities
Responsibilities
Respond to basic customer enquiries via email
Perform basic transaction checks and verify the completeness of customer forms and supporting documents
Engage customers who are considering policy surrender to understand their concerns and explain relevant product features, benefits and alternative options
Conduct face-to-face customer meetings when required and encourage suitable alternatives to policy surrender
Maintain accurate records of customer interactions and follow-ups, coordinate with the Contact Centre Team Lead and internal teams, and support other customer service and administrative duties
Any other ad hoc duties as assigned
Requirements
Proficient with MS Office
Interested applicants please email your resume to *************
Megan Ng Su Ting (CEI No. R23115059)
Recruit Express Pte Ltd
EA Licence No: 99C4599
*** We regret that only shortlisted candidates will be contacted.
Respond to basic customer enquiries via email
Perform basic transaction checks and verify the completeness of customer forms and supporting documents
Engage customers who are considering policy surrender to understand their concerns and explain relevant product features, benefits and alternative options
Conduct face-to-face customer meetings when required and encourage suitable alternatives to policy surrender
Maintain accurate records of customer interactions and follow-ups, coordinate with the Contact Centre Team Lead and internal teams, and support other customer service and administrative duties
Any other ad hoc duties as assigned
Requirements
Proficient with MS Office
Interested applicants please email your resume to *************
Megan Ng Su Ting (CEI No. R23115059)
Recruit Express Pte Ltd
EA Licence No: 99C4599
*** We regret that only shortlisted candidates will be contacted.
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