- Persiaran Barat Petaling Jaya Selangor Malaysia 46200

Working Location
Job Description
Requirements
Experience in e-commerce platform operations and website maintenance is preferred.
Solid hands-on experience with Shopee Ads, Google Ads, Meta Ads Manager, GA4, Google Tag Manager, and SEO tools.
Good command of both spoken and written English and Mandarin.
Experience with TCG, toys, or collectibles is highly preferred.
Good communication, coordination, and organizational skills.
Able to manage multiple tasks and work independently or as part of a team.
Immediate availability is preferred.
Responsibilities
Sales Coordination & Customer Service
Manage daily walk-in customer operations at the TCG & Toy Store.
Handle customer enquiries and provide assistance with product information and purchases.
Support daily sales operations, including order processing, packing, and customer service handling.
Coordinate with internal departments to ensure smooth sales operations.
E-Commerce Operations
Manage daily online operations across websites, Shopee, TikTok, and other e-commerce platforms.
Handle product listings, banner updates, content postings, promotions, and image and video updates.
Optimize the website front-end and online storefront displays to enhance customer experience.
Ensure product information and promotional content are updated accurately.
Digital Marketing & Sales Campaigns
Work closely with the team leader to implement sales campaigns.
Support digital advertising activities across Shopee Ads, Google Ads, and Meta Ads Manager.
Assist in monitoring online performance using GA4, Google Tag Manager, and SEO tools.
System & Reporting Coordination
Coordinate with the IT team on system issues and enhancements.
Work with the Accounts Department on sales reporting.
Provide general operational support to ensure smooth daily departmental activities.
Benefits
AMPANG
1.2 km
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