- Singapore
Full Time Application Support Engineer (L2-L3 Support, JBoss, Banking Domain, Control-M, Disaster Recovery) Jobs, Salary up to SGD 7,000 in EXASOFT PTE. LTD. - Maukerja
Application Support Engineer (L2-L3 Support, JBoss, Banking Domain, Control-M, Disaster Recovery)
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Job Description
Responsibilities
Responsibilities:
Provide L2/L3 application and production support for banking and enterprise applications across production and non-production environments, including application maintenance, enhancements, and functional testing.
Investigate and resolve production incidents through technical troubleshooting, application log analysis, and root cause analysis (RCA) to minimise recurring issues.
Perform database investigations and data validation using Oracle databases and SQL queries to identify and resolve application-related issues.
Monitor application performance using AppDynamics and manage scheduled jobs and batch operations through Control-M.
Support application server maintenance and troubleshooting, including JBoss and WebSphere, along with application changes and defect resolution.
Assist in disaster recovery (DR) exercises, failover operations, and application restoration activities to maintain business continuity.
Perform system-level troubleshooting and operational automation using Linux, AIX, UNIX, and Shell Scripting.
Manage Jira support tickets, prioritise incidents based on severity, coordinate with clients and technical teams, and maintain technical documentation for timely issue resolution.
Requirements:
6+ years of overall experience in application and production support, including at least 2 years of hands-on application support experience and 2+ years in the banking domain.
Hands-on experience with Linux, AIX, and UNIX operating systems, including Shell Scripting for system troubleshooting and operational automation.
Strong experience in incident and problem management, technical troubleshooting, application log analysis, and root cause analysis (RCA).
Hands-on experience with Oracle databases, SQL queries, database investigations, and SQL performance tuning.
Experience with AppDynamics for application performance monitoring and Control-M for job scheduling and batch processing.
Strong experience in JBoss application server administration and working knowledge of WebSphere for application maintenance and troubleshooting.
Experience in banking application support, application enhancements, functional testing, disaster recovery (DR), and failover operations.
Hands-on experience with Jira ticket management, change implementation, SLA management, client coordination, and technical documentation.
We are a team of young professionals with an entrepreneurial mindset come together to redefine the talent that accelerate innovation, growth, and sustainability of the business.
We live in a world of complexity and uncertainty, whether its economy or business. And its technology that drives constant change. A business needs the right people, working collaboratively and effectively and that’s where we come in.
Exa- is a new brand that is locally breaded with an international exposure. We bring in a strong persuasion, collaborating with the expertise and network of professionals across IT.
We value and believe in our team, and we start with understanding a candidate’s ambitions. Aspiring ahead with them by - coaching, guiding, investing in their training, and upskilling throughout their career.
Provide L2/L3 application and production support for banking and enterprise applications across production and non-production environments, including application maintenance, enhancements, and functional testing.
Investigate and resolve production incidents through technical troubleshooting, application log analysis, and root cause analysis (RCA) to minimise recurring issues.
Perform database investigations and data validation using Oracle databases and SQL queries to identify and resolve application-related issues.
Monitor application performance using AppDynamics and manage scheduled jobs and batch operations through Control-M.
Support application server maintenance and troubleshooting, including JBoss and WebSphere, along with application changes and defect resolution.
Assist in disaster recovery (DR) exercises, failover operations, and application restoration activities to maintain business continuity.
Perform system-level troubleshooting and operational automation using Linux, AIX, UNIX, and Shell Scripting.
Manage Jira support tickets, prioritise incidents based on severity, coordinate with clients and technical teams, and maintain technical documentation for timely issue resolution.
Requirements:
6+ years of overall experience in application and production support, including at least 2 years of hands-on application support experience and 2+ years in the banking domain.
Hands-on experience with Linux, AIX, and UNIX operating systems, including Shell Scripting for system troubleshooting and operational automation.
Strong experience in incident and problem management, technical troubleshooting, application log analysis, and root cause analysis (RCA).
Hands-on experience with Oracle databases, SQL queries, database investigations, and SQL performance tuning.
Experience with AppDynamics for application performance monitoring and Control-M for job scheduling and batch processing.
Strong experience in JBoss application server administration and working knowledge of WebSphere for application maintenance and troubleshooting.
Experience in banking application support, application enhancements, functional testing, disaster recovery (DR), and failover operations.
Hands-on experience with Jira ticket management, change implementation, SLA management, client coordination, and technical documentation.
We are a team of young professionals with an entrepreneurial mindset come together to redefine the talent that accelerate innovation, growth, and sustainability of the business.
We live in a world of complexity and uncertainty, whether its economy or business. And its technology that drives constant change. A business needs the right people, working collaboratively and effectively and that’s where we come in.
Exa- is a new brand that is locally breaded with an international exposure. We bring in a strong persuasion, collaborating with the expertise and network of professionals across IT.
We value and believe in our team, and we start with understanding a candidate’s ambitions. Aspiring ahead with them by - coaching, guiding, investing in their training, and upskilling throughout their career.
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