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- Negotiate suitable repayment arrangements with customers.
- Follow up on payment commitments and ensure timely collection.
- Update customer information and collection activities in the system.
- Maintain accurate records of all communications and transactions.
- Handle customer enquiries professionally and in accordance with company policies.
- Comply with all regulatory requirements and company guidelines during collection activities.
Industry Exposure: Gain exclusive opportunities to manage strategic accounts for leading financial institutions such as BSN, MBSB, AEON Credit, PTPK, MARA, and other established organisations.