- Singapore
Full Time IT Helpdesk Support Jobs, Salary up to SGD 3,500 in V-ELEGANT PTE. LTD. - Maukerja
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Responsibilities
Job Title: IT Helpdesk Support
Work Location: Toa Payoh
Job Responsibilities :
Perform monthly hardware functionality checks on Dell PowerEdge T30 physical server.
Maintain VMware ESXi virtualisation platform and Windows Server 2012 R2, including startup configurations, Windows updates, endpoint security and disk management.
Maintain Synology DS218+ Network Attached Storage (NAS), including hardware checks, DSM updates, storage management and application updates.
Monitor and maintain backup solutions, including NAKIVO Backup, Synology Drive, Snapshot, Replication, Hyper Backup and Active Backup.
Administer Primary Domain Controller (PDC) and Active Directory, including user account creation and deletion, access rights, network drives and Group Policy management.
Support FortiGate 40F firewall/router, managed switches, VLANs, port forwarding and wireless network connectivity.
Provide hardware and software support for approximately 24 laptops and desktops, including Windows troubleshooting, antivirus updates and routine maintenance.
Troubleshoot network printer issues, internet connectivity, email and Microsoft Office applications.
Liaise with internet service providers and external vendors, including Qirom support, to resolve technical issues.
Respond to ad hoc user requests and provide on-site technical assistance for hardware failures, system errors and network connectivity issues.
Conduct bi-monthly on-site visits for workstation hardware and software maintenance.
Attend support requests within six hours on the same day or by the next business day, as required.
Maintain IT documentation and ensure the availability and reliability of the school's IT infrastructure.
Requirements :
Diploma or relevant qualification in Information Technology, Computer Science or a related field.
Experience in IT helpdesk support, desktop support, system administration and network troubleshooting.
Knowledge of Windows Server, Active Directory, Group Policy and VMware ESXi.
Experience with NAS devices, backup solutions and data recovery.
Familiarity with firewalls, routers, managed switches, VLANs and wireless networking.
Strong troubleshooting, communication and customer service skills.
Ability to work independently and coordinate with external vendors.
Key Skills
Windows Server | VMware ESXi | Active Directory | Group Policy | FortiGate Firewall | Network Administration | Synology NAS | NAKIVO Backup | Desktop Support | Hardware & Software Troubleshooting | IT Helpdesk Support
V-Elegant
is a professional services and workforce solutions company providing specialised manpower, engineering, project management, consultancy, and operational support services to both government agencies and private-sector organisations in Singapore.
We support our clients by providing qualified and experienced professionals who can be deployed based on specific project, technical, operational, and contractual requirements. Our solutions are designed to complement clients' existing teams, strengthen project delivery capabilities, and provide flexible professional resources for both short-term and long-term engagements.
Our key service capabilities include:
Professional Manpower Outsourcing
– Deployment of qualified professionals, technical personnel, executives, coordinators, and project-based resources.
Project Management Support
– Project managers, project engineers, coordinators, planners, document controllers, and other project support personnel.
Engineering & Technical Support
– Engineering professionals, BIM/Revit personnel, drafters, technical executives, technicians, and other specialised resources.
Consultancy & Professional Services
– Professional expertise and advisory support tailored to individual project and organisational requirements.
Site Supervision & Project Oversight
– Deployment of experienced personnel to support site supervision, coordination, inspections, quality monitoring, progress tracking, and project compliance.
BIM, Drafting & Design Support
– BIM modelling, Revit, AutoCAD, technical drafting, design coordination, clash coordination, and preparation of project drawings and documentation.
Workplace Safety & Compliance Support
– Provision of competent personnel to assist clients with workplace safety, compliance, inspection, risk management, and project requirements.
Administrative & Operational Support
– Project administration, documentation, reporting, scheduling, coordination, data management, and other supporting functions.
V-Elegant is committed to providing reliable, responsive, and scalable professional support solutions that enable our clients to access the right expertise and manpower according to their project requirements.
Through a flexible deployment approach, we aim to support projects across various industries and sectors, from individual specialist placements to dedicated project teams, helping our clients achieve their operational and project objectives efficiently.
Work Location: Toa Payoh
Job Responsibilities :
Perform monthly hardware functionality checks on Dell PowerEdge T30 physical server.
Maintain VMware ESXi virtualisation platform and Windows Server 2012 R2, including startup configurations, Windows updates, endpoint security and disk management.
Maintain Synology DS218+ Network Attached Storage (NAS), including hardware checks, DSM updates, storage management and application updates.
Monitor and maintain backup solutions, including NAKIVO Backup, Synology Drive, Snapshot, Replication, Hyper Backup and Active Backup.
Administer Primary Domain Controller (PDC) and Active Directory, including user account creation and deletion, access rights, network drives and Group Policy management.
Support FortiGate 40F firewall/router, managed switches, VLANs, port forwarding and wireless network connectivity.
Provide hardware and software support for approximately 24 laptops and desktops, including Windows troubleshooting, antivirus updates and routine maintenance.
Troubleshoot network printer issues, internet connectivity, email and Microsoft Office applications.
Liaise with internet service providers and external vendors, including Qirom support, to resolve technical issues.
Respond to ad hoc user requests and provide on-site technical assistance for hardware failures, system errors and network connectivity issues.
Conduct bi-monthly on-site visits for workstation hardware and software maintenance.
Attend support requests within six hours on the same day or by the next business day, as required.
Maintain IT documentation and ensure the availability and reliability of the school's IT infrastructure.
Requirements :
Diploma or relevant qualification in Information Technology, Computer Science or a related field.
Experience in IT helpdesk support, desktop support, system administration and network troubleshooting.
Knowledge of Windows Server, Active Directory, Group Policy and VMware ESXi.
Experience with NAS devices, backup solutions and data recovery.
Familiarity with firewalls, routers, managed switches, VLANs and wireless networking.
Strong troubleshooting, communication and customer service skills.
Ability to work independently and coordinate with external vendors.
Key Skills
Windows Server | VMware ESXi | Active Directory | Group Policy | FortiGate Firewall | Network Administration | Synology NAS | NAKIVO Backup | Desktop Support | Hardware & Software Troubleshooting | IT Helpdesk Support
V-Elegant
is a professional services and workforce solutions company providing specialised manpower, engineering, project management, consultancy, and operational support services to both government agencies and private-sector organisations in Singapore.
We support our clients by providing qualified and experienced professionals who can be deployed based on specific project, technical, operational, and contractual requirements. Our solutions are designed to complement clients' existing teams, strengthen project delivery capabilities, and provide flexible professional resources for both short-term and long-term engagements.
Our key service capabilities include:
Professional Manpower Outsourcing
– Deployment of qualified professionals, technical personnel, executives, coordinators, and project-based resources.
Project Management Support
– Project managers, project engineers, coordinators, planners, document controllers, and other project support personnel.
Engineering & Technical Support
– Engineering professionals, BIM/Revit personnel, drafters, technical executives, technicians, and other specialised resources.
Consultancy & Professional Services
– Professional expertise and advisory support tailored to individual project and organisational requirements.
Site Supervision & Project Oversight
– Deployment of experienced personnel to support site supervision, coordination, inspections, quality monitoring, progress tracking, and project compliance.
BIM, Drafting & Design Support
– BIM modelling, Revit, AutoCAD, technical drafting, design coordination, clash coordination, and preparation of project drawings and documentation.
Workplace Safety & Compliance Support
– Provision of competent personnel to assist clients with workplace safety, compliance, inspection, risk management, and project requirements.
Administrative & Operational Support
– Project administration, documentation, reporting, scheduling, coordination, data management, and other supporting functions.
V-Elegant is committed to providing reliable, responsive, and scalable professional support solutions that enable our clients to access the right expertise and manpower according to their project requirements.
Through a flexible deployment approach, we aim to support projects across various industries and sectors, from individual specialist placements to dedicated project teams, helping our clients achieve their operational and project objectives efficiently.
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