- 175A BENCOOLEN STREET Central Region (Singapore) Singapore

Working Location
Job Description
Responsibilities
Working Hours: Mon–Thu 8:30am–5:30pm; Fri 8:30am–1:00pm
Key Roles
Manage a caseload of at-risk students
Conduct regular individual check-ins to build rapport and guide students through challenges
Act as first responder for emotional distress, behavioural difficulties, or disciplinary conflicts
Assist in de-escalating situations and refer cases for further intervention
Facilitate guided reflection and restorative conversations
Support students returning from suspension, prolonged absenteeism, or disengagement
Supervise students in in-school suspension, Reflection Time, or detention
Conduct regular and ad-hoc patrols of school premises and immediate vicinity
Assist the SM team in managing disciplinary cases (preliminary fact-finding, documenting statements, maintaining case records)
Respond to requests for assistance in managing student misconduct
Conduct check-ins with students involved in disciplinary incidents and monitor behavioural progress
Plan and facilitate individual/small-group sessions (anger management, emotional regulation, self-esteem, social skills, conflict resolution)
Support school-based after-school engagement programmes and Student Lounge
Design and facilitate targeted small-group interventions
Work closely with SM team, SDT, Year Heads, Form Teachers, and School Counsellors
Assist in early identification and referral of students showing warning signs of disengagement
Participate in case discussions, meetings, and reviews
Maintain accurate and timely records of student engagements, interventions, and follow-ups
Submit periodic reports on engagement activities, progress, outcomes, and areas needing attention
Review intervention effectiveness and recommend adjustments
Requirements
Diploma or Degree in Social Work, Psychology, Youth Work, or related Social Science field
At least 3 years' relevant working experience
Proficient in Microsoft Office (Word, PowerPoint, Excel, Teams, Outlook)
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