KONDOR+ application, Orchestrade or treasury FO system
Embark on a transformative career journey as a Production Support Expert in a Capital Market Department! Join a forward-thinking team committed to revolutionizing financial technology.
As a Support specialist, you will be immersed in real life production systems, that shape and devise the future of capital markets IT. Unleash your creativity, collaborate with industry leaders, and drive innovation that sets new standards. This is your chance to be a catalyst for change and make your mark in the dynamic world of capital markets. You will have the support and guidance of identified subject matter experts, dedicated communities, as well as established leaders.
You will be working on Treasury/ALM applications and taking care of day-to-day BAU operations (L1/L2) of multiple apps. You will be closely associated with business and be a contact point to provide functional and technical support on Kondor+ platform as well as other in-house developed systems serving TSY and ALM operations. You will also liaise with business analysis and development teams to plan and manage priorities, highlight blockers and critical issues.
You will also be instrumental in optimizing the current procedures, ensure system resiliency with strong focus on continuous improvement. Provide support and mentor junior staff. Align yourself with the initiatives and strategies.
Main responsibilities
Provide functional and technical expertise on KONDOR+, Orchestrade and other in-house bank applications.
Requests management (users and others IT teams)
Operations management
Application monitoring
Incident Management
Problem Management
Contribute to continuous improvement initiatives.
Must be able to mentor new/junior resources, impart knowledge and collaborate effectively within TSY and whole CMI.
Self-motivated and starter with demonstrated ability to lead initiatives explore latest market standards and tools to gain time and cost efficiency.
Flexibility to accept additional responsibilities and be able to multi-task.
The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.
Must be flexible to participate in post business hours activities such as but not limited to overnight on-calls, weekend interventions, DRP, releases and other application activities that can be performed only outside the business duration/weekends.
Qualifications and Profile
Key Skills
Candidates should have (5-7) years of experience in Production Support of financial systems.
Master degree or Bachelor’s degree in Computer Science, Software Engineering, or related field.
Strong knowledge on KONDOR+ application, Orchestrade or treasury FO system for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications
Candidates should have ITIL certification/knowledge.
Knowledge of major market regulatory body’s rules is an advantage
Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage
Should be able to do SLA & KPI management, Client communication & interaction
Predictive analysis, consulting, escalation management
Risk analysis and project execution
Knowledge in Capital Market FO/BO environment is an advantage
Strong knowledge in Configuration Management
Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT and Control-M.
Knowledge of C# / .NET an advantage
Knowledge of monitoring solution like ITRS Geneos is an advantage
Good knowledge of Microsoft Office
Careful observance of standards and processes
Excellent communication and interpersonal skills
Strong analytical or troubleshooting skills
Ability to work well under pressure
Autonomous, self-motivated and excellent team player
Strong perseverance and diligence towards attaining goals and effective time management
Self-starter and ambitious
Other Professional Skills and Mindset
Strong passion for production support and resiliency.
Appetite to follow technology trend and participate to communities.
Eagerness to learn and adapt in a dynamic software development environment.
Excellent problem-solving and analytical skills.
Effective communication skills and ability to work collaboratively in a team.
Excellent Aptitude, Curious to learn and inquisitiveness.
Eagerness to learn and adapt to new technologies.
Passion for sharing expertise and grow team members’ skills.
Education Requirements
Intermediate level (minimum 4 to 7 years)
Master’s degree in relevant specialties
The HISTORICAL PURE PLAYER in banking and finance.
Since 2007, Quanteam has been advising and supporting all the major players in the banking and financial sectors, thanks to more than 1000 expert consultants worldwide.
Our strength? Dual business and IT expertise... and resolutely human values!
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We partner worldwide with leading banks and financial institutions to drive impactful business and IT projects.
We turn complex challenges into innovative solutions that create real value.
Human at our core, we build lasting impact and help our clients stay ahead of change.
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