- Singapore
Working Location
Job Description
Responsibilities
Job Description
The QA Manager is responsible for establishing and governing the organization's Quality Assurance framework across all projects and technologies. This role will define QA policies, standards, methodologies, and best practices to ensure consistent delivery quality across the enterprise.
The QA Manager will lead quality governance initiatives, conduct periodic audits, monitor compliance with QA standards, and drive continuous improvement across project teams. The role serves as the central point of accountability for quality processes, testing effectiveness, and overall QA maturity.
Role Details:
The person applying for this role must be able to take up the following activities:
1. Define and maintain enterprise-wide QA policies, standards, processes, and templates.
2. Establish common testing methodologies and quality gates across all projects.
3. Develop QA metrics, KPIs, and report mechanisms to measure quality performance.
4. Promote best practices and drive a quality-first culture across the organization.
5. Conduct periodic QA audits to assess compliance with organizational standards.
6. Review project deliverables, test artifacts, defect management, and release readiness.
7. Identify quality risks, process gaps, and improvement opportunities.
8. Mentor QA teams and promote knowledge sharing across projects.
9. Drive process improvements, test automation adoption, and QA transformation initiatives.
10. Collaborate with PMO, Development, Business, and Architecture teams to improve delivery quality.
Qualification Details:
Person applying for this role must have the following qualification/experience:
1. Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
2. 8+ years of experience in Software Quality Assurance or Testing.
3. Minimum 2+ years of experience in QA leadership, governance, or quality management roles.
4. Proven experience establishing QA standards, processes, and audit frameworks.
5. Strong understanding of SDLC, STLC, Agile methodologies, and quality management principles.
6. Experience with test automation, integration testing, and enterprise applications.
7. Excellent leadership, stakeholder management, communication, and analytical skills.
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