- Jalan Hang Jebat Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50150

Working Location
Job Description
Requirements
Minimum 2 years of experience in retail management or as an Outlet/Store Manager; candidates with experience in the hobbies industry (collectibles, blind boxes, model kits, trading cards, anime) or a strong personal passion for hobbies are highly preferred.
Strong leadership, people management, and problem-solving skills with a high sense of accountability.
Proficient in inventory management, POS systems, and basic sales reporting.
Customer-oriented, proactive, and willing to work on weekends and public holidays.
Good command of English, Bahasa Melayu, and Mandarin to communicate effectively with management, staff, and customers.
Responsibilities
Oversee daily store operations and overall management to achieve and exceed monthly sales targets.
Lead, train, and motivate the retail team, managing daily task delegation and staff off-day schedules to maintain high service standards.
Supervise visual merchandising, new product launches, inventory control, and regular stock takes to ensure optimal stock levels of popular collectibles and hobby items.
Handle customer inquiries and feedback professionally, building strong relationships with hobbyists and regular collectors.
Manage daily cash reconciliation, POS operations, and sales reporting to upper management.
Execute in-store promotional campaigns, special product releases (e.g., limited-edition blind boxes, model kits, or trading cards), and community engagement activities.
Benefits
MRT - MERDEKA
0.1 km
LRT - PLAZA RAKYAT
0.2 km
MRL - MAHARAJALELA
0.4 km
MRL - HANG TUAH
0.6 km
LRT - HANG TUAH
0.6 km
MRT - PASAR SENI
0.6 km
LRT - PASAR SENI
0.6 km
MRL - IMBI
0.9 km
KTM - KUALA LUMPUR
0.9 km
LRT - MASJID JAMEK
1.0 km
MRT - BUKIT BINTANG
1.2 km
MRL - BUKIT BINTANG
1.2 km
MRL - RAJA CHULAN
1.4 km
LRT - PUDU
1.4 km
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